Pediatric Dietary Aide – Patient Meals & Catering

The Hospital for Sick Children; Toronto; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Staff Health and Well-being Strategy

Equity, Diversity & Inclusion focus

Job summary

The Hospital for Sick Children (SickKids) is seeking a part-time Catering Associate to support patient meals, catering events, and daily food service operations in a fast-paced hospital setting.

This role requires a Food Handler Certification, strong customer service, and the ability to work both independently and in a team; English communication and basic computer skills are essential. Equity, diversity and inclusion are emphasized throughout the workplace.

Qualifications

• Must have current Food Handler Certification.
• Minimum of 1 year experience.
• High degree of customer service.
• Ability to work in a fast paced environment, both independently and in a team setting.
• Proficient oral and written communication in English.
• Ability to work out and practice simple math skills.
• A commitment to understanding and aiding in the pursuit of equity, diversity & inclusion.
• Food service or Hospitality service-related experience an asset.
• Basic computer skills and knowledge an asset.
• Smart Serve is an asset.

Responsibilities

• Responsible for portion control of food items.
• Responsible for safety precautions in assigned area. Reports unsafe incidents or safety concerns to management, including defective machinery or equipment in order to safeguard staff from accidents and harm. Follows established safety precautions and procedures.
• Responsible for safe operation of equipment including documenting pot wash, dish machine, refrigerators and freezer temperatures, and appropriate follow-up as necessary.
• Delivery of catering and patient meals to assigned locations throughout the hospital, including pick-up of dirty dishes for ware washing.
• Check and document temperatures and/or taste of items being prepared and/or served, according to pre-established guidelines and procedures, including HACCP. Initiate and complete necessary corrective action for unsatisfactory temperature/quality of food and ensure appropriate documentation, rotating stock and monitoring expiry dates of food and products.
• Through a high degree of customer focus and typing proficiency, will take patient meal train requests by phone, ensuring proper patient identity, review of dietary restrictions/allergies, make recommendations, enter individual orders accurately into the computer software system and where necessary transfer any complex orders to the diet tech.
• Responsible for proper cleaning and sanitation of equipment, utensils and individual work areas.
• Setting up for catering events, linens, chair covers, equipment, place settings, utensils, chaffing dishes, flowers and any other customer specific requests.

Skills

Food Handler Certification

1 year experience

Customer service

Fast-paced environment

English communication

Math skills

Equity & inclusion

Food service experience asset

Basic computer skills

Smart Serve asset

Job description

The Hospital for Sick Children (SickKids) is seeking a part-time Catering Associate to support patient meals, catering events, and daily food service operations in a fast-paced hospital setting.

This role requires a Food Handler Certification, strong customer service, and the ability to work both independently and in a team; English communication and basic computer skills are essential. Equity, diversity and inclusion are emphasized throughout the workplace.