PBSH Caseworker - Housing-First Support & Crisis Care

Alphahousecalgary; Calgary; Hybrid; CAD 49,000 - 60,000; Full time

Benefits offered by this job

Medical and dental benefits

Personal development

Job summary

Alpha House Calgary is seeking a PBSH Caseworker to support individuals with complex needs and help maintain housing stability. The role emphasizes harm reduction and a housing-first approach, with crisis management and strong advocacy as core duties.

The ideal candidate has a two-year Human Services diploma (or is actively enrolled), understands trauma-informed care, and can communicate effectively while maintaining confidentiality in a team environment.

Qualifications

• Two-year diploma in Human Services or related field from a public post-secondary institution, or currently enrolled.
• Strong understanding of addiction, harm reduction, trauma-informed care, and the housing-first model.
• Experience supporting vulnerable populations, homelessness, addictions, or mental health challenges.
• Excellent communication, time management, and interpersonal skills.
• Confidentiality and privacy must be maintained.

Responsibilities

• Provide case management in a team-based model to help clients maintain housing and stability.
• Promote harm reduction and housing-first philosophies in practice.
• Utilize crisis management and de-escalation skills as needed.
• Advocate for clients and build rapport with participants and collaborators.

Skills

Crisis management

Advocacy

Empathy

Communication

Teamwork

Rapport-building

Privacy & ethics

Education

Diploma in Human Services

Job description

Alpha House Calgary is seeking a PBSH Caseworker to support individuals with complex needs and help maintain housing stability. The role emphasizes harm reduction and a housing-first approach, with crisis management and strong advocacy as core duties.

The ideal candidate has a two-year Human Services diploma (or is actively enrolled), understands trauma-informed care, and can communicate effectively while maintaining confidentiality in a team environment.