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An innovative company is seeking a dedicated payroll administrator to join their People & Culture team. This role offers the opportunity to enhance employee experiences through payroll expertise while ensuring data integrity and compliance. You will be responsible for processing payroll for over 5000 employees, utilizing advanced HR tools and fostering a culture of continuous improvement. With a commitment to innovation and social impact, this organization values diversity and empowers employees to solve complex problems. Join a team that prioritizes customer satisfaction and personal growth in a dynamic work environment.
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Jobs by Category: People & Culture, Finance and Corporate Affairs
Job Function: People & Culture
Status: Full Time
Schedule: Regular
Are you interested in creating the future of work?
At TELUS, we’re looking for bright people who like to innovate every day. As part of the People & Culture team, you should know that we’re not your standard (traditional) HR. We embrace change and challenge the status quo and we have fun doing it. We’re just as passionate about our team as we are about our customers and we’re looking for people that radiate this passion.
Here’s what we believe
We are ONE team – there’s no room for egos or blame
Everything we do is tied to the business – our customers
We challenge the status quo – and when others think we’re done, we make it better
We live up to our commitments – to ourselves, our friends, family, peers, leaders and our customers
Our success is all about how we do things – how we lead and think, proactively solve problems, deliver, communicate, and more!
Position Overview:
In this role, you will be part of a team responsible for North America payroll administration, delivering excellent support and impeccable customer service to approximately 5000+ employees. You will put your best foot forward by helping –
Deliver superior team member experiences by providing payroll expertise and guidance to all of our stakeholders
Bridge the gap between system and people by being the business process expert of the various HR tools we own and providing ongoing coaching to our payroll and benefit administrators
Bring a mindset of innovation and continuous improvement by challenging the status quo and implementing process improvements
Ensure the integrity of our overall data through audits, automation, and a relentless focus on safeguarding the quality of our work
Reporting to the Manager of Global Payroll Operations, you will bring your A-game by:
Assisting the timely processing of all aspects of semi-monthly and weekly payroll in North America using WorkDay & Ceridian Dayforce. This includes but is not limited to day-to-day processing, ROE prep, and responding to general ledger inquiries.
Performing professional analysis of payroll-related transactions
Prioritizing and responding to second-tier employee inquiries effectively within established SLA’s
Assisting with year-end government filings
Participating in peer audits/reviews of payrolls processed by team members and communicating issues collaboratively as appropriate
Participating in special projects as required
Assisting with other administrative duties as assigned
Minimum of 1 year payroll experience working on both federally and provincially regulated Canadian or US payrolls
Knowledge of payroll-related taxation rules/laws
Proficient with MS Office applications, especially MS Word, with intermediate to advanced Excel skills
A high comfort level with technology and a desire to learn
Experience with payroll software such as Ceridian Dayforce; experience with WorkDay is an asset
Excellent organizational skills and ability to multitask in a fast-paced environment
Strong communication skills, both oral and written, to interact effectively with management at all levels
Strong analytical and problem-solving skills for complex issues
Discretion and tact handling confidential information
Deadline-driven, resilient, and adaptable to structured and unstructured environments
Post-secondary education in Human Resources is an asset
CPA/PCP/CPP/PLP/LAP designation is an asset
Bilingual in English and French, both written and oral, is an asset
Salary Range: $60,000-$90,000
Performance Bonus or Sales Incentive Plan: 10%
Total compensation depends on knowledge, skills, performance, and experience. TELUS offers benefits such as:
Note: Compensation may change in 2025.
We’re a people-focused, customer-first, purpose-driven team committed to innovation and social impact. We foster a culture that empowers employees to solve complex problems and create positive outcomes through technology.
Our culture is fulfilling, challenging, and rewarding. We value diversity and equitable employment opportunities. Your unique contributions are appreciated. Join us and help make the future friendly.
Note for Quebec candidates: English language skills may be required for interactions and software use.