Payroll Officer

Public Outreach Consultancy Inc; Canada; Hybrid; CAD 60,000 - 70,000; Full time

Job summary

Public Outreach is seeking a Payroll Officer to ensure accurate, timely payroll across Canada and the United States. This remote role supports frontline staff and business services teams, upholding strong payroll practices and compliance.

You’ll collaborate with US and Canadian teams, manage ADP Workforce Now, and drive process improvements as the organization grows. A detail‑oriented, systems‑minded professional will help scale our multi‑state payroll operations.

Qualifications

• Experience with ADP Workforce Now strongly preferred.
• Experience with Google Workspace tools.
• Familiarity with multi-state payroll or U.S. employment legislation a benefit.

Responsibilities

• Payroll Operations: act as a day-to-day contact for staff and managers across the US and Canada.
• Lead follow-up on cases requiring investigation or collaboration to resolve.
• Process and support weekly payroll runs.
• Manage SmartCompliance and tax reporting within ADP Workforce Now.
• Support federal and state/provincial reporting as required.
• Support post-payroll processes.
• Support policy refinement to scale payroll operations.

Skills

Communication skills

Problem solving

Organization

Tools

ADP Workforce Now

Google Workspace

Job description

Salary Range: $60,000.00 To $70,000.00 Annually

Payroll Officer

Location: Remote in Canada Position Type: Full-time, Permanent Reports To: Payroll & Benefits Manager Salary: $60,000-$70,000

Public Outreach is a fundraising + marketing agency built for charities and nonprofits. We design campaigns that don’t just raise money; they grow communities, deepen supporter relationships, and power long-term impact.

From street and door fundraising to integrated digital + telemarketing campaigns, we bring decades of experience helping organizations acquire donors, grow sustainable monthly programs, and strengthen brand trust.

We’re proud to partner with leading organizations in health, environment, human rights, and social justice. Together, we raise millions each year and build movements that last.

As we continue to grow across the United States, we’re looking for someone excited to contribute to our mission.

About the Role

As our Payroll Officer, you’ll help ensure our staff are supported through accurate, timely payroll, strong payroll practices, and compliance across Canada and the United States. Your work will be especially important as our U.S. operations continue to expand in 2026 and beyond.

You’ll work closely with both our U.S. and Canadian teams as a multifaceted resource, helping bring consistency, clarity, and best practices to a growing, multi-state workforce.

This is an ideal role for someone interested in providing direct support to frontline staff and business services teams as a subject matter expert. We are looking to support growth with a detail-oriented, systems-minded individual who is motivated by supporting teams doing meaningful work.

What You’ll Do

Payroll Operations (65%)

Act as a trusted day-to-day point of contact for staff and managers across the US and Canada, responding with clarity and accuracy

Lead follow-up on cases which require significant investigation or collaboration to resolve

Alongside the rest of the team, process and support weekly payroll runs

Manage SmartCompliance and tax reporting within ADP Workforce Now

Support required federal and state/provincial reporting as required

Support post-payroll processes

Process Improvement & Scaling (20%)

Help shape and refine payroll policy and process to support a growing workforce

Identify opportunities to improve systems, workflows, and documentation

Conduct periodic audits to ensure accuracy and compliance

Compliance & Mandatory Reporting Support (10%)

Collaborate with internal teams to ensure we meet multi-state obligations

Support completion of mandatory reporting requirements as directed

Support state registrations and ongoing compliance requirements in the US as required

Cross-Functional Support (5%)

Collaborate with Payroll, HR, Admin, and Finance teams as needed

Contribute to projects that strengthen operational consistency across North America

Who You Are

You’re someone who brings both precision and perspective—you care about getting the details right, and you understand the impact that strong systems have on people’s day-to-day experiences at work.

Core Strengths

Communication & Relationship Building: You communicate clearly, build trust easily, and collaborate well across teams

Accountability & Growth Mindset: You take ownership of your work and continuously look for ways to improve

Problem Solving & Adaptability: You’re comfortable navigating complexity and finding practical solutions

Organization & Execution: You manage competing priorities effectively and follow through on commitments

Skills & Experience

Please note, even if you don’t meet all these bullets exactly, we welcome candidates with room to grow:

Experience with ADP Workforce Now strongly preferred

Experience with Google Workspace tools

Familiarity with multi-state payroll or U.S. employment legislation a benefit

Why This Role Matters

The people you’ll support are on the front lines of fundraising for important causes. Your work ensures they are paid accurately, supported fairly, and able to focus on making an impact.

In a growing organization like ours, strong payroll practices don’t just keep things running—they help build a workplace where people can do their best work.

Interested?

If you’re someone who thinks they have ample expertise to share and wants your work to support organizations making a difference, we’d love to hear from you.

Inclusive Workplace

At Public Outreach, we know that meaningful social impact starts with the people behind the work. We are committed to building an inclusive workplace where individuals from all intersections feel valued, supported, and able to thrive.

We strongly encourage applications from individuals who identify as part of underrepresented or marginalized communities. If you require accommodations during the hiring process, we will work with you to ensure accessibility and fairness at every stage. Just let us know.