Payroll Manager

Confidential; Toronto; Hybrid; CAD 100,000 - 120,000; Full time

Job summary

Confidential is seeking a Payroll Operations Manager in Toronto to manage payroll operations across the U.S. and Canada. The role emphasizes payroll system transformation and adherence to compliance standards. Successful candidates will possess over 6 years of experience in a multinational context, strong leadership in system migrations, and a solid understanding of labor laws. A competitive salary package of CAD 100,000 – 120,000 is offered. This hybrid position requires in-office work three days a week.

Qualifications

• 6+ years of experience in payroll operations within a multinational environment.
• Proven experience leading or supporting system migrations to a global payroll platform.
• Strong understanding of regional labor laws and tax regulations.

Responsibilities

• Oversee payroll operations across the U.S. and Canada.
• Lead the migration from local payroll systems to a global payroll platform.
• Ensure compliance with local regulations and global standards.

Skills

Payroll system transformation

Multinational payroll operations

Problem-solving orientation

Interpersonal skills

Attention to detail

Education

Bachelor’s or Associate degree

Payroll-related certifications

Tools

Workday

Job description

We are seeking a Payroll Operations Manager to oversee payroll operations across the United States and Canada, with a strong focus on payroll system transformation and migration to a global platform.

This opportunity sits within a globally expanding environment where attention to detail, care, and excellence are reflected in internal people processes and operational practices. The role supports a people‑centered workplace while driving payroll transformation initiatives across North America.

Set within a dynamic, high‑growth context undergoing significant operational change, the position offers the opportunity to lead multi‑country payroll activities while contributing to global system implementation and process standardization efforts.

Key Activities

• Own end-to-end payroll operations across the U.S. and Canada, ensuring accuracy, compliance, and timely delivery through external providers.
• Lead the migration from local payroll systems to a global payroll platform, including requirements definition, data preparation, migration, testing, parallel runs, and post‑go‑live stabilization.
• Ensure payroll configurations, controls, and processes align with global standards while remaining fully compliant with local regulations.
• Act as the primary liaison between HR, Finance, external payroll vendors, and global teams during system implementation and ongoing operations.
• Oversee payroll validations, internal controls, and issue resolution during both transformation phases and steady‑state operations.
• Monitor vendor performance, SLAs, and service quality, supporting continuous improvement initiatives.
• Ensure statutory compliance, audit readiness, and accurate payroll‑related reporting across all locations in scope.
• Partner with Finance to support reconciliations, data accuracy, and people cost reporting.
• Lead a small HR administration team, ensuring consistent, high‑quality delivery of payroll‑adjacent and administrative services.

Requirements

• Bachelor’s or Associate degree; payroll‑related certifications are a plus.
• 6+ years of experience in payroll operations within a multinational environment, with exposure to complex, multi‑country setups.
• Proven experience leading or supporting system migrations, ideally transitioning from local solutions to a global payroll platform.
• Experience working with global HRIS or payroll technologies (Workday preferred).
• Strong understanding of regional labor laws, tax regulations, and compliance frameworks.
• Highly detail‑oriented professional with strong ownership, accuracy, and accountability.
• Comfortable operating in fast‑changing environments and supporting transformation initiatives.
• Strong interpersonal and communication skills, with the ability to collaborate effectively across HR, Finance, vendors, and global teams.
• Practical, hands‑on mindset with a continuous improvement and problem‑solving orientation.
• Availability to work in a hybrid setting, three days per week in Downtown Toronto.

Compensation

• Competitive compensation package, including a base salary range of CAD 100,000 – 120,000, based on experience.