Payroll and Benefits Team Lead

The Care Group; Coquitlam; On-site; CAD 60,000 - 85,000; Full time

Job summary

The Care Group is seeking a Payroll & Benefits Lead to oversee payroll operations for over 400 employees. This role entails managing benefit programs, ensuring compliance with regulations, and leading a team in a collaborative environment. The position promises opportunities for growth and impact within a respected organization in the health sector.

Benefits

Competitive compensation

Opportunities for professional growth

Culture rooted in respect, compassion, and community care

Qualifications

• 3+ years of hands-on, full-cycle payroll experience.
• Strong knowledge of benefits plans and payroll legislation.
• Experience in a fast-paced, multi-site, unionized environment.

Responsibilities

• Lead payroll operations for 400+ employees across multiple sites.
• Manage pension and benefits programs (MPP, Group RRSPs, Extended Health).
• Ensure compliance with employment standards and payroll regulations.

Skills

Attention to detail

Leadership

Communication

Problem-solving

Education

PCP designation

Tools

Microsoft Office Suite

Job description

Are you a detail-driven payroll professional who thrives in a collaborative, mission-driven environment? Do you love turning complexity into clarity while supporting teams that make a real difference in people’s lives?

Join us at The Care Group (TCG) as our Payroll & Benefits Lead , where your expertise will play a vital role in supporting over 400 employees across multiple locations. You’ll lead a dynamic team, streamline processes, and ensure our payroll and benefits systems run smoothly, accurately, and compliantly.

About the Role

As the Payroll & Benefits Lead , you will oversee full-cycle payroll operations, manage benefit programs, and serve as a key partner to our Finance and HR teams. You'll also lead and support exciting special projects, audits, and system enhancements—all while making sure our staff and contractors are well taken care of.

This role reports directly to senior leadership and provides plenty of room for growth, innovation, and meaningful contribution.

Schedule : Monday to Friday 8 : 30am - 4 : 30pm

Location : Coquitlam, B.C. (Onsite)

Key Responsibilities

• Lead payroll operations for 400+ employees across multiple sites.
• Supervise and mentor payroll staff and site administrators.
• Maintain and optimize payroll systems (ComVida, Inclusion).
• Audit contractor payrolls and ensure compliance with Direct Care Hours.
• Develop and produce detailed reports for Health Authorities and internal stakeholders.
• Manage pension and benefits programs (MPP, Group RRSPs, Extended Health).
• Support payroll-related functions in acquisitions and union negotiations.
• Prepare and manage annual payroll audits, T4s, ROEs, and year-end processes.
• Ensure compliance with employment standards, union agreements, CRA, WCB, and more.
• Collaborate with HR and Office Managers to ensure accuracy in employee records and payroll processing.
• Oversee benefits administration, including enrolment, reconciliation, cost-sharing, and communication.

What You Bring

• 3 + yearsof hands-on, full-cycle payroll experience.
• PCP designationis mandatory.
• Strong knowledge of benefits plans and payroll legislation.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams, OneDrive).
• Proven leadership and communication skills.
• Impeccable attention to detail and a commitment to confidentiality.
• Comfortable working in a fast-paced, multi-site, unionized environment.
• Flexible, responsive, and solution-oriented—you're not afraid to roll up your sleeves.
• A sense of humor and a collaborative spirit are a must!
• Preferably experience in long-term care or health-related sectors.

Why Join TCG?

At The Care Group, we believe in supporting not just our residents, but the incredible teams who care for them. You’ll be part of a compassionate, inclusive, and forward-thinking workplace where your skills matter—and your impact is felt every day.

We offer :

• Competitive compensation
• Opportunities for professional growth
• A workplace culture rooted in respect, compassion, and community care

Ready to lead with integrity, precision, and purpose?

Apply today and help us take care of the people who care for others.