Payments Transformation Executive

artech; Toronto; On-site; CAD 55,000 - 90,000; Full time

Job summary

RBC Wealth Management in Toronto is seeking a dedicated professional to process daily payment proceeds from multiple depositories and issuers. You will post entitlements, reconcile cash and assets, and respond to client inquiries with accuracy and timeliness.

The role requires a Bachelor’s degree and knowledge of corporate action principles and custody platforms. Back office experience and intermediate accounting are a plus in a dynamic, collaborative team.

Qualifications

• Bachelor’s degree required.
• Knowledge of corporate action principles and custody platforms.
• Back office experience within financial services is advantageous.
• Intermediate accounting knowledge is beneficial.

Responsibilities

• Balance entitlements from multiple depositories/agents/issuers for all internal systems.
• Post entitlements into clients’ accounts on receipt date or when possible.
• Provide relief during high volume by reviewing daily expiring events and ensuring proper tendering with depositories/agents.
• Identify, develop and propose improvements to the manager on daily operations.
• Investigate and reconcile all cash and asset outstanding in a timely manner.
• Escalate critical issues to management to contain risk.
• Review PPLs and DOPs and update as required.

Skills

Active Learning

Communication

Critical Thinking

Customer Service

Operational Delivery

Process Improvements

Time Management

Education

Bachelor’s Degree

Job description

The incumbent will work within the Corporate Actions Processing team to process, check and release daily payment proceeds from multiple depositories/agents/issuers to eligible clients’ accounts. It requires timely posting, reconciliation, consistency and completeness of payments besides managing the responses to clients’ queries in a timely manner.

What will you do?

• Balance the entitlement received from multiple depositories/agents/issuers for all internal systems including Trust/Bancs/Milvus.
• Post entitlements into clients’ accounts on date of receipt or where not possible ensuring strict adherence to protocol.
• Provide relief for staff on vacation/absences or during high volume by reviewing daily expiring events to ensure all instructions are correctly tendered with depositories/agents and positions are segregated where applicable.
• Identify, develop and propose improvement to the manager on daily operations.
• Investigate and reconcile all cash and asset outstanding on a timely manner.
• Escalate all critical issues identified to the management team to ensure risk containment.
• Review PPLs and DOPs on a regular basis and update as required.

What do you need to succeed?

Must have:

• Bachelor’s Degree
• Knowledge of Corporate Action Principals & Custody Platforms

Nice-to-have:

• Back Office experience within financial services industry
• Intermediate Accounting

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program includes bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Flexible work/life balance options.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Access to a variety of job opportunities across business.

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City

Toronto

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

WEALTH MANAGEMENT

Job Type

Regular

Pay Type

Posted Date

2026-10-05

Application Deadline

2026-10-19

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$55,000.00 - $90,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strides to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.