Patrol Supervisor

The Miller Group; Hearst; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation package

Growth opportunities

Training and development

Job summary

The Miller Group is seeking a Patrol Supervisor to lead field maintenance operations on the Contractor Directed Maintenance Contract (CDMC) for Ontario. You will oversee safety, manage subcontractors, and guide direct reports while prioritizing tasks and maintaining cost controls.

The role requires highway maintenance experience, strong leadership, OH&S knowledge, and valid licenses (G, and DZ preferred). Expect winter operations and emergency response responsibilities.

Qualifications

• Experience in highway/municipal maintenance or road construction is an asset.
• Contract administration experience is considered an asset.
• Prior experience leading a team.
• OH&S legislations, MTO standards, and Ontario Traffic Manual Book 7 knowledge is an asset.
• Must obtain/maintain a valid Class G Driver’s License.
• DZ license or willingness to obtain a DZ license.
• Multitasking in a dynamic environment.
• Strong interpersonal, leadership, and communication skills.
• MS Office (Outlook, Excel, Word) proficiency and smartphone apps.
• Maintenance schedule with weekends/night shifts.
• Ability to bend and lift to 50 lbs unassisted.

Responsibilities

• Promote, lead, and execute a Safety-First culture for all employees, sub-contractors, and consultants in compliance with Miller Health, Safety and Environment policies.
• Provide guidance to team members by leading safety meetings and inspections.
• Drive quality, efficiency, and productivity of the patrol.
• Ensure work completed meets quality standards, and reports/logs are submitted.
• Understand scope and sequencing of work, support patrollers to plan and prioritize the work.
• Manage subcontractor performance and complete inspections of subcontractors.
• Manage the performance of all direct reports.
• Assist in hiring staff, provide training, and disciplinary action when necessary.
• Monitor costs and identify ways to control costs.
• Preparing and issuing requests for quotation (RFQ).
• Perform maintenance duties on highway infrastructures under CDMC Performance Measures.
• Assist with investigations and respond to inquiries from the public, external agencies, and liaise with the superintendent to resolve problems.
• Maintain/clean equipment and conduct routine maintenance and minor repairs.
• Participate in winter works operations by covering shifts or operating snow removal equipment.
• Respond to emergencies such as spills, accidents, and extreme weather.

Skills

Team leadership

OH&S knowledge

Contract administration

Multitasking

Interpersonal skills

Communication skills

MS Office

Driver's license (G)

DZ license

Physical stamina

Safety culture

Education

No formal education requirement stated

Tools

MS Office

Job description

About Us

The Miller Group, a subsidiary of Colas Canada, is a Canadian leader in the construction and maintenance of transportation infrastructure since 1917. We provide exceptional customer service and operational support using our time-proven construction methods and innovative technologies, alongside the highest quality products and materials. We leverage our global network to foster positive relationships that make a lasting difference in the communities where we live and work. Whether it is making your commute more efficient, keeping our communities safe, or making remote areas more accessible, at Miller we are proud to Build Greatness in everything we do.

Subsidiary: MILLER GROUP

About Us

The Miller Group, a subsidiary of Colas Canada, is a Canadian leader in the construction and maintenance of transportation infrastructure since 1917. We provide exceptional customer service and operational support using our time-proven construction methods and innovative technologies, alongside the highest quality products and materials. We leverage our global network to foster positive relationships that make a lasting difference in the communities where we live and work. Whether it is making your commute more efficient, keeping our communities safe, or making remote areas more accessible, at Miller we are proud to Build Greatness in everything we do.

Miller Maintenance proudly provides maintenance services on Maintenance Contracts for Ontario Ministry of Transportation throughout the province of Ontario. Our leadership in the Ontario road and highway maintenance industry is based on our commitment to continuous improvement through education, innovation, safety, and training.

Responsibilities

• Promote, lead, and execute a Safety-First culture for all employees, sub-contractors, and consultants in compliance with Miller Health, Safety and Environment (HSE) polices and contractual HSE obligation for the staff and public are met.
• Provide guidance to team members by leading safety meetings and inspections
• Drive quality, efficiency, and productivity of the patrol.
• Ensure work completed meets quality standards, that preparation and submittal of required reports, documentation and logs are completed.
• Understand the scope and sequencing of work, support patrollers to plan and prioritize the work.
• Manage subcontractor performance and complete inspections of the sub-contractors.
• Manage the performance of all direct reports.
• Assists in hiring of staff, provides training, and disciplinary action when necessary.
• Monitor costs, understand cost allocation across different performance requirements of the contract and identify ways to control costs.
• Preparing and issuing requests for quotation (RFQ).
• Perform maintenance duties on highway infrastructures, as outlined in the new Contractor Directed Maintenance Contract (CDMC) Performance Measures.
• Assist with investigations and respond to inquiries from the general public, external agencies, and liaise with the superintendent to resolve problems.
• Maintain/clean equipment and conduct routine maintenance and minor repairs, as required.
• Participate in the winter works operations by filling in where needed during inclement. weather or by operating combination units and other snow removal equipment.
• Respond to emergency situations such as spills, accidents, incidents, inclement weather or implementations of the emergency plan.

Qualifications

• Experience in the highway/municipal maintenance and/or road construction industry is considered an asset.
• Contract administration experience is considered an asset.
• Prior experience leading a team.
• Knowledge and understanding of the applicable OH&S legislations, MTO standards, and Ontario Traffic Manual Book 7 traffic control is considered an asset.
• Must obtain/maintain a valid Class G Driver’s License.
• DZ Driver’s License or willingness to obtain a DZ license
• Exceptional ability to multitask in a dynamic and fast paced environment.
• Strong interpersonal, leadership, and communication skills.
• Proficient computer skills in MS Office (Outlook, Excel, Word, etc.), as well as applications on a smart phone.
• Ability to work the maintenance schedule which may include weekends and/or night shift.
• Ability to bend and lift to 50 lbs unassisted.

Day in the life

As a Patrol Supervisor, you will work with the day-to-day field maintenance operations on all highway infrastructures within the Contractor Directed Maintenance Contract (CDMC). You will be instrumental in the patrol for deficiencies throughout the CDMC. A typical day for you involves leading safety meetings and conducting inspections to ensure compliance with HSE policies while managing subcontractor performance and overseeing direct reports. You will prioritize work tasks, monitor costs, and participate in maintenance activities, particularly in winter operations. Additionally, you respond to emergencies and public inquiries, all while maintaining a focus on quality, efficiency, and productivity.

Compensation Data

Salary: $70,000-$90,000

Culture

Miller is proud to provide this unique career opportunity, we offer continuous learning, opportunity for growth, and a competitive compensation package. At our core; we are our people. We succeed because we respect our people and invest in their development, safety and well-being. Miller is an equal opportunity employer. At Miller, we believe our workforce should reflect the diversity of the communities we connect. By living our core values of Respect, Commitment, Pioneering and Sharing, we welcome all those who help create the links that bring us together. We are committed to equal employment opportunity regardless of age, ethnicity, national origin, religious beliefs, disability, marital or family status, gender, gender identity or expression.

“The Miller Group does not use artificial intelligence (AI) or any automated decision-making tools to screen, assess, or select applicants during our recruitment and hiring processes. All applications are reviewed and evaluated by qualified personnel [to ensure a fair and human-driven process].”

Miller is proud to provide this unique career opportunity, we offer continuous learning, opportunity for growth, and a competitive compensation package. At our core; we are our people. We succeed because we respect our people and invest in their development, safety and well-being. Miller is an equal opportunity employer. We believe that diversity and inclusion are key attributes to building greatness. Miller’s core values of Integrity and Community welcomes everyone, at work and in the community, and our value of Accountability, means that we own our actions, our decisions and our results. As a Miller employee, this will ultimately be your commitment to our inclusive culture.

We will contact candidates selected for an interview. Accommodation for applications with disabilities will be made during the recruitment process when requested.