Patient Transportation Attendant

Manitoulin-Sudbury DSB; Espanola; On-site; CAD 40,000 - 55,000; Full time

Job summary

The Manitoulin-Sudbury District Services Board is seeking a Patient Transportation Attendant to support the mobility needs of patients in a non-urgent capacity. This role involves operating transport vehicles, assisting with patient transfers, and ensuring documentation and vehicle readiness. The ideal candidate will possess relevant certifications and a commitment to providing high-quality service in a diverse community.

Benefits

Competitive Salary

Wellness program available to spouses and children

Career growth opportunities

Diverse and inclusive work culture

Continuing education for staff

Qualifications

• Current 3-year certification in Standard First Aid, CPR Level C, and AED.
• Valid Ontario Class G Driver’s License.
• Bilingualism (English and French) is an asset.

Responsibilities

• Provide non-urgent transportation for patients between medical facilities.
• Document all pertinent information related to patient transfers.
• Maintain vehicle readiness and sanitation.

Skills

Communication

Patient Care

Mobility Assistance

Education

Standard First Aid certification

CPR Level C certification

Valid Ontario Class G Driver’s License

Job description

Job Description

Manitoulin-Sudbury District Services Board (DSB) is looking for a self-motivated & energetic individual to join our industry-leading organization which works towards the delivery of high-quality services and programs to the residents of Manitoulin-Sudbury Districts. Created by the provincial government, the DSB is responsible for overseeing and managing a range of services divested to the municipal order of government, including Ontario Works, Community Housing, Paramedic Services (Land Ambulance), Non-Urgent Patient Transportation, and Early Learning and Child Care Services.
Our DSB is looking for your help to ensure the efficient delivery of services to the residents of Manitoulin-Sudbury districts. Be part of an organization that strives to provide quality services that meet the needs of our communities, and we work hard to ensure that the programs we offer are accessible and responsive to the diverse needs of our residents.

Our Team:

The Manitoulin-Sudbury District Services Board is comprised of 14 board members and has been in existence for 25 years. With three main departments, Integrated Human Services, Paramedic Services, and Administration, and over 200 employees, we service a large geographical area totaling 45,000 square km. Our organization is responsible for the development and execution of annual budgets exceeding $50 million. We are proud to serve our communities, and we remain committed to our mission of delivering effective, fair, and safe services to our residents.

The Opportunity:

We are currently looking for a driven individual to join our team as a Patient Transportation Attendant. The position will be in Little Current within our Non-Urgent Patient Transportation Service.

The Patient Transportation Attendant (PTA) will actively participate in the mobility needs of patients while providing non-urgent transportation to in-patients of medical facilities. Most of the patient transportation will be from one medical facility to another. Being responsible for all aspects of transportation the PTA will operate a stretcher-capable transport vehicle and multiple mobility devices, utilizing a variety of travel routes to timely, efficiently, and safely arrive at pick-up locations and destinations. The PTA will assist medical escorts during the transfer where applicable. The PTA will also be responsible for documenting all pertinent information related to the patient transfer, and other dealings through the course of their day to assess the effectiveness of this service.

Key Responsibilities:

• Establish and maintain effective communication, coordination, and working relations with all stakeholders.
• Physically able to perform two-person lifts and transfers, in a safe, smooth controlled manner, of patients utilizing appropriate patient lifting equipment and techniques.
• Maintain and record complete patient and operational documentation.
• Maintain dignity and patient confidentiality during every encounter.

Restock and clean the vehicle and equipment as required:

• Complete checklists, encompassing vehicle readiness, vehicle and equipment sanitation, equipment deficiencies, etc. to ensure quality assurance.
• Practice proper hand hygiene and utilize personal protective equipment as required during all patient encounters in compliance with all workplace safety and infection control standards.:
• Represent the DSB in a professional and courteous manner and in accordance with the Policy and Procedure manual.
• Liaise with the on-duty Paramedic Superintendent to optimize patient movements and to report any alterations that may impact operations.
• Complete incident reports and or vehicle collision reports, as per Policies and Procedures.
• Stock vehicles to ensure that material resources are in place as per Policies and Procedures.

Qualifications and Specific Skills:
Current 3-year certification in Standard First Aid, CPR Level C, and AED:
Valid Ontario Class G Driver’s License, must be able to obtain and maintain the equivalent to F Class License

Criminal Record Check including Vulnerable Sector:
Be free of any communicable diseases – see Pre-Hiring Package link below.

Bilingualism (English and French) is an asset:
Knowledge of technological systems including computers, tablets, fax machines, internet, and email.
Understanding of basic word processing software (Microsoft Word):
Pre-Hire Package (https://www.msdsb.net/images/ADMIN/human_resources/job_opportunities/2024/nupts–hiring-package-2025.pdf)

What We Offer You:

• Competitive Salary.
• A wellness program that is available to spouses and children.
• Career growth.
• Diverse and inclusive work culture.
• Continuing education for staff.

At the Manitoulin-Sudbury District Services Board, we are committed to creating an inclusive work environment that values diversity and encourages individuals to express their ideas and opinions. We believe that every member of our staff should feel heard and supported. We understand that the success of our organization relies on the unique perspectives and experiences that each team member brings to the table. That’s why we treat each other with fairness and dignity, regardless of personal characteristics like race, gender, nationality, ethnicity, religion, age, or sexual orientation. We believe that by promoting inclusivity and diversity, we can foster a supportive and productive workplace culture that benefits everyone.