Patient Service Clerk

Tradewind Recruitment LTD.; Barrie; Hybrid; CAD 43,000 - 50,000; Part time

Job summary

The Medicine Treatment Clinic at Royal Victoria Regional Health Centre in Barrie is seeking a Patient Service Clerk to support reception, clerical tasks, and scheduling in multiple RVH locations.

The role requires Medical Office Administration certification or equivalent, hospital experience, and familiarity with Meditech; the successful candidate will join a team focused on patient service and confidentiality.

Qualifications

• Medical Office Administration Certificate/Diploma or Equivalent Program essential
• Office administration experience in a hospital environment or equivalent
• Current experience with Meditech, including registration, EMR, order entry and appointment scheduling an asset
• Current experience in the processing of physicians orders an asset

Responsibilities

• Reception, communication and clerical duties of the unit in accordance with RVH policies
• Work across multiple RVH locations based on shift and clinic needs

Skills

Customer service

Effective communication

Flexibility

Prioritization

Problem-solving

Independent work

Team collaboration

Confidentiality

Willingness to learn

Education

Medical Office Administration

Tools

Meditech

Job description

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Job Title

Program & Department

Regular / Temporary

Casual

Full / Part Time

Part-Time

Temporary End Date (Anticipated)

Union

Non Union

Requisition Close Date

29 September 2026

Salary Plan / Job Grade

$31.08 - $36.41 ( NU_03 )

Job Posting Reason

Current Vacancy

Job Summary & Requirements

The Medicine Treatment Clinic (MTC) provides various clinics including the Adult Diabetes Clinic, Adult Asthma Clinic, Chronic Obstructive Pulmonary Disease Clinic (COPD), Foot Clinic (Chiropody), Internal Medicine Clinic, Infusion Clinic, Integrated Regional Falls Clinic, Stroke Prevention Clinic, and the Urgent Geriatric Clinic.

As the Patient Service Clerk you will be is responsible for reception, communication and clerical duties of the unit in accordance with the organizational philosophy, policies and standards of the Royal Victoria Regional Health Centre.

This role will see the successful candidate have multiple work locations, which include: The Royal Victoria Hospital Main Campus at 201 Georgian Drive Barrie and the RVH Health & Wellness Clinics at the Rizzardo Centre at 7325 Young Street Innisfil. The location of work will be assigned based on the shift and needs of clinics.

As a qualified candidate you will have the following job requirements:

• Medical Office Administration Certificate/Diploma or Equivalent Program essential
• Office administration experience in a hospital environment or equivalent
• Current experience with Meditech, including registration, EMR, order entry and appointment scheduling an asset
• Current experience in the processing of physicians orders an asset

You will be a great fit for this position if you have:

• Demonstrated commitment to customer service skills.
• Demonstrated ability to communicate effectively using both oral and written format with patients, families, public, colleagues and other members of the interprofessional team.
• Demonstrated ability to be flexible and adaptable to a changing work environment
• Demonstrated ability to prioritize and function effectively in a busy environment
• Demonstrated problem-solving ability and organizational skills
• Demonstrated ability to work independently and collaboratively as part of a team.
• Demonstrated ability to function in a multi-task environment
• Demonstrated commitment to maintaining confidentiality
• Demonstrated commitment to ongoing learning

Equity & Inclusion
RVH is committed to recruitment and selection practices anchored in principles of equity and inclusion that contribute to an anti-oppressive, respectful, and culturally safe workplace.

We invite applications from individuals who belong to groups that have been historically marginalized on the grounds identified by the Ontario Human Right Code, including but not limited to race, disability, age, gender expression, gender identity, sexual orientation, religion, family or marital status, and status as a First Nation, Métis, or Inuk person.

Accommodations
RVH is dedicated to ensuring every applicant has a fair and equitable opportunity to demonstrate their knowledge, skills, and abilities throughout our recruitment and selection process. We are continuously working to create an accessible, barrier-free process, and recognize each applicant’s needs are different.

We encourage applicants with a disability or circumstance that could be supported with an accommodation to contact People Recruitment at [e-mail].

RVH does not use artificial intelligence (AI) to screen, assess, or select applicants.

Equity & Inclusion
RVH is committed to recruitment and selection practices anchored in principles of equity and inclusion that contribute to an anti-oppressive, respectful, and culturally safe workplace.

We invite applications from individuals who belong to groups that have been historically marginalized on the grounds identified by the Ontario Human Right Code, including but not limited to race, disability, age, gender expression, gender identity, sexual orientation, religion, family or marital status, and status as a First Nation, Métis, or Inuk person.

To learn about how RVH is taking steps to create and sustain an equitable, inclusive, accessible and culturally-safe environment, please visit: https://www.rvh.on.ca/about-rvh/equity-inclusion/

Accommodations
RVH is dedicated to ensuring every applicant has a fair and equitable opportunity to demonstrate their knowledge, skills, and abilities throughout our recruitment and selection process. We are continuously working to create an accessible, barrier-free process, and recognize each applicant’s needs are different.

We encourage applicants with a disability or circumstance that could be supported with an accommodation to contact People Recruitment at [e-mail].

RVH does not use artificial intelligence (AI) to screen, assess, or select applicants.