Patient Registration & Scheduling Clerk

Nova Scotia Health Authority; Halifax; On-site; CAD 32,000 - 35,000; Full time

Job summary

IWK Health in Halifax is seeking a Registration and Scheduling Clerk to support patient bookings, registrations, and scheduling. You will handle calls and emails, prepare charts, and maintain filing systems to ensure efficient operations.

The role requires a high school diploma (office admin preferred) and strong keyboarding, data entry, and customer service skills. Unionized Admin Professionals unit; start date October 2026.

Qualifications

• Minimum High School Diploma or G.E.D. required.
• Graduate from a recognized office administration diploma program preferred.
• Previous experience in a health care setting is asset.
• Accurate keyboarding and data entry skills required.
• Basic knowledge of computer programs, including email and MS Word, required.
• Strong time management, analytical, and problem-solving skills required.
• Excellent organization, strong communication (verbal & written) and interpersonal skills required.
• Ability to prioritize workloads required.
• Ability to work with minimal supervision and in an interprofessional team.

Responsibilities

• Complete patient booking/scheduling and participate in patient registration.
• Answer telephone/email inquiries and communicate messages accurately; refer inquiries with follow-up as appropriate.
• Photocopies reports and correspondence; distribute accordingly.
• Prepare daily schedules; attend team meetings and distribute minutes as required.
• Prepare patient charts and maintain filing system for efficient retrieval; scanning and archiving.
• Process incoming/outgoing mail; demonstrate customer service skills.
• Schedule patient appointments and register patients via Meditech; manage inventory of supplies and place orders.

Skills

Keyboarding

Data entry

Time management

Analytical skills

Problem solving

Organization

Verbal communication

Written communication

Prioritization

Initiative

Scheduling

Languages

Education

High School Diploma or GED

Office administration diploma

Tools

Meditech

MS Word

Email

Job description

IWK Health in Halifax is seeking a Registration and Scheduling Clerk to support patient bookings, registrations, and scheduling. You will handle calls and emails, prepare charts, and maintain filing systems to ensure efficient operations.

The role requires a high school diploma (office admin preferred) and strong keyboarding, data entry, and customer service skills. Unionized Admin Professionals unit; start date October 2026.