Patient-Focused Lab Technician — Phlebotomy & Specimen Prep

Colonial Group; Regina; Hybrid; CAD 42,000 - 62,000; Full time

Job summary

Colonial Group is seeking a Lab Patient Technician to manage the specimen collection process from greeting patients to preparing specimens for transportation. You will perform phlebotomies, connect/disconnect holter monitors, and conduct ECG tracings, while ensuring patient privacy and maintaining strong client relationships.

The role requires an approved Laboratory Assistant background, excellent communication, and solid computer skills including typing at least 40 wpm.

Qualifications

• Graduate of an approved Laboratory Assistant program or equivalent preferred.
• Phlebotomy experience is an asset.
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service and ability to relate to patients and clients even in stressful situations.
• Strong empathy, flexibility, adaptability to change, and problem solving skills.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

Responsibilities

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

Skills

Excellent communication skills

Phlebotomy experience

Strong patient service

Typing 40 wpm

Empathy and adaptability

Education

Graduate of an approved Laboratory Assistant program

Job description

Colonial Group is seeking a Lab Patient Technician to manage the specimen collection process from greeting patients to preparing specimens for transportation. You will perform phlebotomies, connect/disconnect holter monitors, and conduct ECG tracings, while ensuring patient privacy and maintaining strong client relationships.

The role requires an approved Laboratory Assistant background, excellent communication, and solid computer skills including typing at least 40 wpm.