Patient Education Resource Coordinator

University Health Network; Toronto; On-site; CAD 87,000 - 108,000; Part time

Job summary

The University Health Network seeks a Patient Education Resource Coordinator to enhance patient education efforts by editing and reviewing educational materials. This role is vital for ensuring clear communication tailored to UHN patients' literacy needs, working in a dynamic team environment at a leading healthcare institution.

Benefits

Competitive offer packages

Flexible work environment

Opportunities for development

Corporate discounts

Access to Transit and UHN shuttle service

Qualifications

• Completion of a Bachelor’s Degree program.
• Experience in clear language editing, preferably in a health context.
• Ability to understand principles of clear language in communications.

Responsibilities

• Review and edit all UHN Patient Education publications.
• Act as a communications consultant for authors of patient education material.
• Maintain Patient Education Program editorial policies and procedures.

Skills

Writing

Editing

Communication

Organizational Skills

Education

Bachelor’s Degree

Post-secondary degree in communications

Tools

Microsoft Word

Adobe Indesign

Microsoft SharePoint

Microsoft Teams

Job description

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Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union

Number of vacancies: 1

Site: Princess Margaret Cancer Centre

Department: Patient Experience

Reports to: Manager, Patient Education and Engagement

Hours: 18.75 per week

Status: Temporary Part Time

Closing Date: June 25, 2025

Position Summary

The Patient Education Resource Coordinator helps create a culture of patient education and engagement at UHN by participating in the production cycle of UHN patient education publications. The Resource Coordinator ensures that all UHN print and electronic patient education publications are written at a level that is appropriate to the needs and literacy levels of UHN patients and their families. The principal responsibilities include: reviewing and editing all UHN patient education publications; acting as a communications consultant both for authors of patient education material and the internal and external needs of the Patient Education Program; maintaining Patient Education Program editorial policy and publishing procedures.

Duties

• Reviews and edits all UHN Patient Education publications.
• Works with authors and Patient Education team members to prepare final drafts of patient education materials. Edits patient education materials, including copy-editing, proofreading and rewriting
• Acts as a communications consultant both for authors of patient education material and the internal and external needs of the Patient Education Program.
• Maintains Patient Education Program editorial policy and publishing procedures.
• Maintains necessary records and pro-actively reports issues.
  
  
  

Qualifications

• At minimum, completion of a Bachelor’s Degree program
• Or recognized equivalent post-secondary degree program in communications or other relevant discipline
• Previous on-the-job experience of clear language editing required; preferably in a health/medical context.
• Experience using Microsoft Word, Microsoft SharePoint and Teams (or similar) and Adobe Indesign
• Ability to demonstrate an understanding of the principles of clear language and the differences between technical and conversational writing
• Ability to put the information needs of patients and families first
• Excellent writing, editing, and verbal communications skills
• Experience with HTML and relevant web accessibility features
• Excellent organizational and time management skills
• Ability to establish solid working relationships with staff at all levels
• Ability to work effectively and efficiently under pressure
• Ability to juggle work projects
• Understanding of organizational communications
  
  
  

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
  
  
  

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Writing/Editing

• Industries

  Hospitals and Health Care

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