Patient Care Specialist

Echelon Wellness Inc.; Kingston; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Extended health benefits

Job summary

Echelon Wellness in Kingston, Ontario, is seeking a compassionate front-desk/administrative professional to welcome patients, schedule appointments, and assist with treatment estimates. The role supports insurance processing and overall clinic operations in a fast-paced environment.

Ideal candidates have a high school diploma, customer service experience, strong communication, and computer skills. This position offers extended health benefits and requires eligibility to work in Canada.

Qualifications

• High school diploma or equivalent; healthcare-related education is preferred.
• Experience in customer service or healthcare setting is a plus.
• Excellent verbal communication skills and a friendly telephone demeanor.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in using computer systems and basic office software.
• Empathy and a genuine interest in patient care and wellness.

Responsibilities

• Welcome and check in patients with professionalism and warmth
• Schedule appointments and assist with treatment estimates
• Assist with processing insurance claims and communicate with providers
• Support clinic operations in a fast-paced environment

Skills

Verbal communication

Organizational skills

Computer skills

Empathy

Teamwork

Independent work

Education

High school diploma

Tools

Office software

Job description

At Echelon Wellness, we are more than a healthcare provider-we are a community dedicated to restoring the health, dignity, and well-being of Canada’s Military Veterans and RCMP members. Every day, we work alongside individuals who have served our country, and we are honored to play a role in their healing journey through exceptional physical and mental health care. We are looking for healthcare professionals who are not only skilled-but deeply passionate about making a difference. If you believe your work is about is about human connection, trust, and purpose-then you will feel right at home here.

Kingston

What You Do:

• Welcome and check in patients with professionalism and warmth
• Schedule appointments and assist with treatment estimates
• Assist with processing insurance claims and communicate with providers
• Support clinic operations in a fast-paced environment

What We’re Looking For:

• A high school diploma or equivalent; healthcare-related education is preferred.
• Previous experience in a customer service or healthcare setting is a plus.
• Excellent verbal communication skills and a friendly telephone demeanor.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in using computer systems and basic office software.
• Empathy and a genuine interest in patient care and wellness.
• Wage: $20-$22/hour
• Extended health benefits
• Applicants must have the right to work in Canada. Echelon Wellness is not able to offer sponsorship at this time.

Why Join Echelon Wellness?

Be part of a team where every interaction has meaning-and every patient matters.