Patient Care Coordinator & Clinic Scheduler

Sunnybrook Health Sciences Centre; Toronto; Hybrid; CAD 42,000 - 56,000; Full time

Job summary

Sunnybrook Health Sciences Centre is seeking a dedicated medical administrative assistant to support busy obstetrical clinics. You will greet patients, verify information, schedule appointments, and maintain accurate charts and records.

Proficiency with MS Office, familiarity with PAS and Quadramed, and strong communication skills are essential. Prior clinic experience and medical terminology knowledge are highly valued.

Qualifications

• Recent administrative experience in a clinical/medical office setting.
• Familiarity with SB patient registration and scheduling.
• Experience in busy obstetrical outpatient setting.
• Proficiency with MS Office (Word, Excel, Outlook); typing ~40 wpm.
• Post-secondary medical secretarial diploma preferred.
• Familiarity with PAS and Quadramed scheduling/registration.
• Understanding medical terminology; obstetrical terminology.
• Strong customer service, patience, discretion, and communication.
• Excellent organizational and time management skills.

Responsibilities

• Greet patients and verify information; collect and process details.
• Prepare patient charts for clinicians and update clinic systems.
• Respond to telephone inquiries promptly and relay messages.
• Schedule and reschedule patient appointments as required.
• Prepare and distribute clinic correspondence and receipts.
• Organize patient charts and liaise with Health Data Records.

Skills

Recent administrative experience

SB patient registration

Obstetrical outpatient setting

MS Office proficiency

Typing 40 wpm

Medical secretarial diploma

PAS familiarity

Quadramed familiarity

Medical terminology

Customer service

Interpersonal skills

Organizational skills

Education

Post-secondary medical secretarial diploma

Tools

PAS

Quadramed

Job description

Sunnybrook Health Sciences Centre is seeking a dedicated medical administrative assistant to support busy obstetrical clinics. You will greet patients, verify information, schedule appointments, and maintain accurate charts and records.

Proficiency with MS Office, familiarity with PAS and Quadramed, and strong communication skills are essential. Prior clinic experience and medical terminology knowledge are highly valued.