Patient Care Coordinator

CROSSROADS DENTAL; Toronto; On-site; CAD 34,000 - 39,000; Full time

Job summary

Dundas & Bloor Dental Clinic in Toronto is seeking an experienced Patient Care Coordinator to support a welcoming, patient-focused practice.

You will coordinate front desk operations, schedule appointments, handle billing and insurance, and help the team deliver exceptional patient experiences every day. Flexible full-time role with opportunities to grow.

Qualifications

• 2+ years of dental administration experience.
• Strong knowledge of dental insurance and scheduling.
• Excellent communication and organizational skills.
• Proactive multitasker with a positive attitude.
• Team-oriented and supportive team player.

Responsibilities

• Coordinate daily front office operations and patient flow.
• Welcome patients and create an outstanding first impression.
• Schedule appointments and maintain an efficient schedule.
• Manage billing, accounts receivable, and insurance claims.
• Communicate confidently with patients and the clinical team.
• Foster a positive, collaborative office culture.

Skills

Dental administration

Dental insurance knowledge

Communication

Organizational skills

Multitasking

Team player

Job description

Dundas & Bloor Dental Clinic | Full-Time

You're the kind of person who keeps everything running smoothly.

You stay calm under pressure, love helping people, and take pride in creating an exceptional patient experience. You enjoy supporting your team, building strong relationships, and making every day run seamlessly.

We're looking for an experienced Patient Care Coordinator to help build a positive, welcoming, and patient-focused practice.

What You'll Do

• Coordinate daily front office operations and patient flow
• Welcome patients and create an outstanding first impression
• Schedule appointments and maintain an efficient schedule
• Manage billing, accounts receivable, and insurance claims
• Communicate confidently with patients and the clinical team
• Help foster a positive, supportive, and collaborative office culture

What We're Looking For

• Minimum 2 years of dental administration experience
• Strong knowledge of dental insurance and scheduling
• Excellent communication and organizational skills
• A proactive multitasker with a positive attitude
• Someone who genuinely enjoys helping people and working as part of a team

Schedule

Full-Time
Flexible schedule with a combination of morning and evening 8-hour shifts.

• $25–$28 per hour, based on experience and qualifications
• Bonus opportunities
• Supportive team culture with opportunities to grow

We are an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.

We use AI tools to support parts of our hiring process, but all interviews and final decisions are led by real people who value genuine connection and human judgment.