Patient Care Coordinator

Canadian Addiction Treatment Centres (CATC); North Bay; On-site; CAD 30,000 - 60,000; Full time

Job summary

Une entreprise de traitement de la dépendance canadienne recherche un coordonnateur des soins aux patients pour fournir un soutien général à la clinique. Le candidat idéal possédera une solide compréhension des troubles de la dépendance. Ce rôle implique de travailler en étroite collaboration avec une équipe interdisciplinaire pour améliorer la vie des individus touchés par l'addiction.

Benefits

Programme d'aide à l'emploi

Développement professionnel

Plan d'épargne retraite

Qualifications

• Certification en premiers soins et CPR est un atout.
• Expérience avec des populations vulnérables souhaitée.
• Capacité à gérer plusieurs tâches dans un environnement à rythme rapide.

Responsibilities

• Collaborer avec l'équipe interdisciplinaire pour planifier et évaluer les plans de traitement.
• Superviser les tests de dépistage de drogue.
• Communiquer avec l'équipe de santé concernant les besoins des patients.

Skills

Communication

Organisation

Service clientèle

Education

Certificat de Medical Office Administrator

Tools

Microsoft Office

Electronic Medical Records

Job description

Division: Ontario Addiction Treatment Centre

Location: North Bay, ON (456 Ferguson St, North Bay, ON P1B 1X4)

Job Type: Casual Scheduled, Permanent

Week 1

Monday: 7:00 am – 3:00 pm

Week 2

Saturday: 9:00 am – 12:00 pm

Sunday: 9:00 am – 12:00 pm

Wage: $19.00 per hour

Reference ID: 001-OATC-1985

Come join our growing organization as a part of a high-performing CARE team committed to changing the lives of people suffering from addiction!

What You’ll Love About Catc

AS A MULTIDISCIPLINARY HEALTHCARE TEAM - TOGETHER, WE CARE:

• Compassionate | Accessible | Respectful | Experts in Addiction Medicine
• Wellness - Employment Assistance Program & Discounted GoodLife Fitness memberships
• Career Development - Professional Development, Lunch & Learn Sessions, and access to 100+ courses within the Company’s Learning Management System
• Preparation for the Future – Retirement Savings Plan
• Employee Recognition - Service Recognition Program and “Kudos” directly from the C.E.O.

About The Position

The Patient Care Coordinator provides general support to the clinic. The ideal candidate has an understanding of addiction and co-occurring disorders, and is comfortable dealing with patients to de-escalate and stabilize them. A professional demeanor, effective communication skills with residents, family members, referents, and co-workers, and the ability to maintain confidentiality are essential.

Your Duties And Responsibilities

• Collaborate with the interdisciplinary team to plan, implement, and evaluate treatment plans.
• Supervise urine drug screening and testing using a dipstick.
• If trained, perform venipuncture, ECGs, and assess vitals as required.
• Manage patient active scripts, including cancellations as per Rx protocol.
• Maintain proficiency in Electrical Medical Records use, including verification of health cards, scheduling, data entry, and document management.
• Communicate with MRP, Pharmacy, and Nurse regarding patient needs and emergencies.
• Facilitate clients in OTN sessions and conduct CARE calls.
• Respond to inquiries and make referrals within CATC Healthcare Team.

What You’ll Need To Have

• Completion of a Medical Office Administrator program or similar certificate is an asset.
• Strong commitment to working with individuals with addiction and mental health issues.
• Experience in Customer Service or with vulnerable populations is an asset.
• Recent and acceptable Criminal Reference Check.
• Current First Aid and CPR Certification is an asset.
• Experience billing through EMR is a definite asset.
• Proficiency with Microsoft Office applications.
• Excellent interpersonal and communication skills.
• Strong work ethic, judgment, and discretion.
• Detail-oriented with good organizational and time management skills.
• Ability to learn quickly and solve problems effectively.
• Ability to work well in a fast-paced environment.

About The Company

At Canadian Addiction Treatment Centres, we aim to be industry leaders by creating access to top-tier treatment. Our mission is to improve lives affected by drug addiction through quality care and a compassionate, judgement-free environment. We employ a multidisciplinary, evidence-based approach, offering integrated medical and pharmacy services designed to foster strong therapeutic relationships.

Please visit www.canatc.ca for more information!

We are committed to inclusivity and providing accommodations for all applicants during the hiring process, in accordance with the Canadian Human Rights Act.