Patient Care Coordinator - Callander Bay Dental

Dentalcorp; Ontario; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading dental practice in Callander Bay seeks a dental administrator passionate about patient care. Join a supportive team, offering flexible work hours and competitive compensation, while enjoying the stunning outdoor beauty and vibrant community around Lake Nipissing.

Benefits

Competitive compensation

Employee and Family Assistance Program

Career development opportunities

Access to modernized technology

Qualifications

• Minimum 1 year of Administrator experience required.
• Clinical background considered an asset.
• Experience with Dental software is a must.

Responsibilities

• Optimize the appointment schedule to ensure a full day.
• Manage all patient calls and inquiries positively.
• Accurately maintain the patient database.

Skills

Patient Management

Communication Skills

Active Listening

Tools

Dental Software

Job description

About us:

Join Dawson Dental Callander Bay and help improve the oral health of our community. Our modern practice provides exceptional, patient-focused care with the latest technology in a welcoming environment.

Nestled along Lake Nipissing, Callander Bay offers stunning natural beauty, outdoor adventures, and a warm, close-knit community—perfect for work-life balance.

If you're passionate about high-quality care and want to join a supportive team, we’d love to hear from you. Apply today!

Schedule:

Monday: 8:00 am - 6:00 pm

Tuesday: 8:00 am - 4:00 pm

Wednesday: 8:00 am - 5:00 pm

Thursday: 8:00 am - 4:00 pm

Friday: 8:00 am - 2:00 pm

Saturday's 2x per Month

Benefits of Joining Our Team:
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:
• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills

About You:
• Minimum 1 year of Administrator experience
• Clinical background considered an asset
• Experience with Dental software

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.