Patient Care Coordinator

Canadian Addiction Treatment Centres (CATC); Greater Sudbury; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a compassionate healthcare team dedicated to changing lives through addiction treatment. As a Patient Care Coordinator, you will be the first point of contact for patients, guiding them through their recovery journey. This role involves collaborating with a multidisciplinary team to implement effective treatment plans, ensuring a supportive environment for patients. With a focus on quality care and patient experience, this position offers an opportunity to make a real difference in the lives of individuals facing addiction challenges. Embrace a fulfilling career in a supportive and inclusive workplace.

Benefits

Wellness Program

Discounted Gym Memberships

Professional Development Opportunities

Retirement Savings Plan

Employee Recognition Program

Qualifications

• Strong commitment to working with individuals living with addiction.
• Completion of a High School Diploma or equivalent is required.

Responsibilities

• Collaborate with the interdisciplinary team to evaluate treatment plans.
• Supervise urine drug screening and testing as required.
• Maintain competency in Electronic Medical Records use.

Skills

Customer Service

Communication

Microsoft Office

First Aid Certification

CPR Certification

Team Collaboration

Education

High School Diploma or GED

Certificate in Medical Office Administration

Job description

Division

:

Ontario Addiction Treatment Centres

Location

:

Sudbury, ON (450 Notre Dame Ave, Greater Sudbury, ON P3C 5K8)

Job Type

:

Casual (Scheduled) Permanent

Hours

:

6-8 hours per week

Week 1

Friday: 8:00 am - 4:00 pm

Week 2

Saturday: 9:00 am - 12:00 pm

Sunday: 9:00 am - 12:00 pm

Wage

:

$19.00 per hour

Union

:

This position is represented by U.F.C.W. Local 175.

Reference ID

:

001-OATC-1954

Come join our growing organization as a part of a high-performing CARE team that is committed to changing the lives of people suffering from addiction!

What You’ll Love About Catc

AS A MULTIDISCIPLINARY HEALTHCARE TEAM - TOGETHER, WE CARE:

Compassion | Accountability | Respect | Excellence

• Wellness – Employment Assistance Program, Discounted GoodLife Fitness memberships
• Career Development - Professional Development, Lunch & Learn Sessions and Access to 100+ courses within the Company’s Learning Management System.
• Preparation for the Future – Retirement Savings Plan
• Employee Recognition - Service Recognition Program

About The Position

The Patient Care Coordinator is the first point of contact and provides general information to patients and the public relating to their questions, concerns and/or suggestions. The Patient Care Coordinator is a multi-faceted role in which facilitates the opioid agonist therapy treatment program. The Patient Care Coordinator collaborates with members of the CATC interdisciplinary team to plan, implement, coordinate, and evaluate the appropriate treatment plans to support the patient in their journey to recovery.

Your Duties And Responsibilities

• Collaborate with members of the interdisciplinary team to plan, implement, coordinate, and evaluate the appropriate treatment plans to support the patient.
• Supervise urine drug screening, and testing using a dipstick.
• If appropriately trained perform venipuncture, ECGs and assesses other vitals as required.
• Management of Patient active scripts including script cancellation as per Rx protocol.
• Maintain a high level of competency in Electrical Medical Records use including verification of health card, scheduling, information entry and assessment, data management, and document management.
• Communicate with MRP, Pharmacy and Nurse around patient needs, change in status and all emergency situations.
• Facilitates clients in OTN sessions and conducts CARE calls.
• Responds to general inquiries and makes appropriate referrals within CATC Healthcare Team.

What You’ll Need To Have

• Strong commitment to working with individuals living with addiction and mental health.
• Completion of a High School Diploma and/or GED or equivalent is required.
• A certificate in Medical Office Administration or Health Services is an asset.
• Previous experience in Customer Service or with vulnerable populations with addiction and mental health is considered an asset.
• Provision of a recent and acceptable Criminal Reference Check.
• Current First Aid and CPR Certification is required.
• Proficiency with Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook

About The Company

At Canadian Addiction Treatment Centres, we strive to be leaders in the industry by creating access to best-in-class treatment to the communities that we serve. Our mission is to improve the lives of individuals living with the devastating effects of drug addiction. We focus on the quality of care and patient experience while providing an encouraging, compassionate and judgement-free environment. We apply a multidisciplinary, evidence-based approach and strive to provide quality of care and patient experience while providing an encouraging, compassionate and judgement-free care environment. Each of our clinics offers integrated medical and pharmacy services specifically designed to engage patients in a manner that promotes the development of a strong therapeutic relationship between the patient and his/her CARE team.

Please visit www.canatc.ca for more information!

Canadian Addiction Treatment Centres remains an inclusive and equal opportunity employer committed to providing accommodations for all applicants upon request at any stage of the selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.