Patient and Community Engagement Lead - Learning Health Systems

Women's College Hospital; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

Women's College Hospital seeks a Patient and Community Engagement Lead to support strategic initiatives that elevate patient engagement in healthcare. This dynamic role involves designing educational programs, fostering community relationships, and working collaboratively with diverse stakeholders to revolutionize healthcare accessibility. Ideal candidates will hold a PhD and possess extensive engagement experience.

Benefits

Competitive benefits

Defined benefit pension plan (HOOPP)

Qualifications

• PhD required, with a minimum of 5 years of relevant experience.
• Proven experience with patient and community engagement.
• Demonstrated understanding of equity, diversity, inclusion, and accessibility principles.

Responsibilities

• Develop and implement strategic initiatives for patient engagement.
• Translate research findings into accessible materials.
• Establish partnerships with community organizations.

Skills

Health communication

Intercultural communication

Stakeholder engagement

Knowledge translation

Education

PhD in health, medical, or related discipline

Tools

Microsoft Office Suite

Job description

Patient and Community Engagement Lead - Learning Health Systems

Join to apply for the Patient and Community Engagement Lead - Learning Health Systems role at Women's College Hospital

Patient and Community Engagement Lead - Learning Health Systems

Join to apply for the Patient and Community Engagement Lead - Learning Health Systems role at Women's College Hospital

Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.

Healthcare Revolutionized 2030 is our roadmap to the future. Our strategy is built on the pledge that the founders of our hospital made 140 years ago and reaffirms our commitment to providing equitable, accessible, best-in-class healthcare for everyone – meeting people where they are on their healthcare journey and partnering with them to reach their goals of living their healthiest lives possible. The stage has been set for Women’s to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone.

Applicants must reside and be legally eligible to work in Ontario.

This is a Temporary Full-Time Opportunity

Duration: 6 Months

Type: Replacement

Women’s College Hospital is seeking a dedicated and dynamic professional to support the development and implementation of strategic initiatives that strengthen our Learning Health System (LHS), elevate patient and family engagement, and promote meaningful knowledge dissemination across our diverse communities. In this role, you'll lead efforts to bridge clinical care, research, education, and community voices — helping to create a more responsive, equitable, and innovative health system for all.

Strategy And Planning

Summary of Duties but not limited to:

• Collaborate with the Manager, LHS to develop educational and knowledge translation (KT) goals and action plans aligned with the LHS framework.
• Support operational planning for LHS initiatives across WCH, ensuring alignment with hospital priorities and patient-centered values.
  
  

Knowledge Translation (KT) And Communication

• Work closely with researchers and clinicians to assess KT needs, co-design KT frameworks, and develop a variety of KT products (e.g., reports, infographics, social media content, blogs).
• Translate complex research findings into accessible, engaging materials tailored to patients, families, communities, and the general public.
• Deliver presentations to clinical, academic, and community audiences, promoting LHS principles and engagement.
  
  

Education And Capacity Building

• Develop and deliver educational programs on the LHS and meaningful engagement for trainees, investigators, clinicians, and staff.
• Design and facilitate training programs for patients, families, and community participants on their role in research and healthcare improvement within the LHS.
  
  

Engagement And Relationship Building

• Establish and maintain partnerships with community organizations and patient advocacy groups.
• Facilitate connections between WCH researchers and diverse patient, family, and community stakeholders to foster inclusive collaboration.
• Lead the creation, recruitment, and management of Patient and Family Advisory Councils (PFACs).
• Develop training materials, engagement protocols, and support resources for PFAC members.
  
  

As a role model and champion you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.

The responsibilities described above are representative and are not to be construed as all-inclusive.

Qualifications

• PhD in a health, medical, or related discipline is required.
• Minimum of 5 years of progressively responsible and relevant experience, ideally in a research institute, hospital, or healthcare-related setting.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is required.
• Proven track record of working with patient advocates or advocacy organizations, or formal training in patient and community engagement in research.
• Experience with knowledge translation frameworks, plain language writing, and health communication strategies.
• Experience developing and delivering education or training for diverse audiences, including equity-deserving groups.
• Demonstrated ability to manage multiple projects, engage diverse stakeholders, and communicate effectively across disciplines.
• Demonstrated understanding of principles of equity, diversity, inclusion, and accessibility (EDIA) and a strong commitment to applying these in engagement and research settings.
• Experience conducting community-based participatory research (CBPR) or working within patient-oriented research frameworks.
• Familiarity with ethics processes related to patient and public involvement in research.
• Strong interpersonal and intercultural communication skills; able to work effectively with people from a wide range of backgrounds.
• Knowledge of current trends, challenges, and opportunities in Canadian healthcare systems, especially related to health equity and patient engagement.
• Proven attendance and punctuality.
• Professional behavio.ur and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital
• This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all
  
  

Why Choose Us?

• Be part of a dedicated team committed to excellence.
• Shape the future of healthcare in a supportive environment.
• Enjoy competitive benefits and an excellent defined benefit pension plan (HOOPP).
  
  

Women's College Hospital is a fully affiliated teaching hospital of the University of Toronto and is committed to fairness and equity in employment and our recruitment and selection practices. We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our Hospital community. Accommodation will be provided in all parts of the hiring process as required under our Access for People with Disabilities policy. Applicants need to make their requirements known in advance.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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