Patient Admissions & Registration Specialist

Hsnsudbury; Greater Sudbury; On-site; CAD 42,000 - 48,000; Full time

Job summary

Health Sciences North is seeking a Health Office Administrator to greet patients, verify IDs and insurance, register outpatients and admit patients in a busy ambulatory setting. You will print charts, pre-register future appointments and handle front-office check-ins with accuracy and empathy.

Strong Medical terminology knowledge, 50 wpm typing, and proficiency in Microsoft Office are required, along with a year of relevant experience. Training in safety and privacy policies is mandatory.

Qualifications

• Grade 12 diploma or GED/ACE required.
• Graduate from Medical Office Administration course or related program is preferred.
• Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.
• Recent relevant experience within the last year is required.

Responsibilities

• Greet all patients and ensure a positive experience.
• Validate health card numbers with the Ministry of Health.
• Ensure positive patient identification at time of registration.
• Verify demographic and insurance information and edit as required.
• Register outpatients and admit patients.
• Print outpatient charts and admission packages.
• Pre-register patients for future appointments as required.
• View appointments and register patients from Community Wide Scheduling.
• Check-in patients in Ambulatory front office and schedule those without appointments.
• Obtain insurance information as required.
• Screen patients for ARI and ARO and inform infection control as required.
• Alert areas of patients flagged as Acting Out Behaviour.
• Direct patients to relevant hospital areas.
• Update and maintain patient information systems.
• Participate in education on health and safety legislation.
• Contribute to learner development and supervision as required.
• Participate in hospital training as required.
• Assist with improvement initiatives as required.
• Perform other duties as required.

Skills

Medical terminology

Typing 50 wpm

Data entry

Microsoft Office

Interpersonal skills

Communication skills

Prioritization

Privacy compliance

Professional development

Confidential handling

Attendance

Travel to sites

Education

Grade 12 diploma or GED or ACE

Medical Office Administration course (preferred)

Worker Health and Safety Awareness in 4 Steps certificate

Tools

Microsoft Office

Patient information systems

Job description

Health Sciences North is seeking a Health Office Administrator to greet patients, verify IDs and insurance, register outpatients and admit patients in a busy ambulatory setting. You will print charts, pre-register future appointments and handle front-office check-ins with accuracy and empathy.

Strong Medical terminology knowledge, 50 wpm typing, and proficiency in Microsoft Office are required, along with a year of relevant experience. Training in safety and privacy policies is mandatory.