Parts Technician

Joe Johnson Equipment Inc.; Ontario; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Parts Technician, where you'll deliver exceptional customer service and utilize your parts knowledge to support various departments. In this role, you will manage inventory, process orders, and ensure timely deliveries, all while working in a collaborative and supportive environment. This position offers a competitive compensation package, including healthcare benefits and retirement savings plans, making it an excellent opportunity for those looking to grow in the public works equipment industry. Be part of a dedicated team that values integrity, teamwork, and innovation.

Benefits

Group Healthcare Benefits

Vacation and Paid Personal Days

Employer Matching Retirement Savings Plan

Educational Scholarship Program

Tuition Reimbursement

Employee & Family Assistance Program (EAP)

Qualifications

• Strong verbal and written communication skills.
• Ability to prioritize and organize workload in a fast-paced environment.

Responsibilities

• Provide customer service to internal customers for parts needs.
• Process shipments to customers and other branches effectively.
• Maintain a clean, organized, and safe warehouse.

Skills

Customer Service

Inventory Management

Communication Skills

Mathematical Skills

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

ERP/Inventory Management Systems

Job description

WHO WE ARE:

As the foremost distributor of public works equipment, Joe Johnson Equipment (JJE) supplies mobile infrastructure maintenance solutions to municipalities and contractors throughout Canada and the US. Through our extensive branch network, we offer sales, rentals, leases, servicing, and support for vacuum trucks, refuse and recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras.

JJE is a proud subsidiary of Federal Signal Corporation.

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Parts Technician

The Parts Technician will be responsible for delivering optimal customer service and parts knowledge to Rentals, Sales and Service Departments plus external customers. This position performs a variety of duties including checking inventory for product availability, providing parts and delivery dates to customers.

LOCATION:Ancaster, Ontario

EMPLOYMENT TYPE:

• 1 Vacancy
• Full-time, Permanent

TOTAL REWARDS OVERVIEW:

• Competitive compensation package – inclusive of base salary and profit sharing opportunity
• Annual performance review with salary increase opportunity
• Group Healthcare Benefits – 100% paid for by the organization
• Vacation and Paid Personal Days
• Employer Matching Retirement Savings Plan

ABOUT YOU:

• Strong verbal and written communication skills and demonstrated ability to work well with individuals within and outside of the organization
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to prioritize and organize workload in a fast-paced environment
• Basic mathematical skills
• Able to work efficiently as a part of a team as well as independently
• Able to effectively communicate with all other departments in the facility
• Detail-oriented individual with a strong work ethic and positive team attitude

POSITION REQUIREMENTS/QUALIFICATIONS:

Education/ Certification:

• High School Diploma, GED or equivalent
• Valid driver’s license with a clean driver’s abstract
• Must have a forklift license or willing to obtain

Experience:

• 1-2 years’ experience in a heavy equipment, construction or automotive parts and/or service environment preferred
• 1-2 years’ experience in a Shipper Receiver role preferred
• Strong computer skills including Microsoft Office and ERP/Inventory Management systems
• Mechanical aptitude or previous exposure to heavy equipment parts is an asset

POSITION RESPONSIBILITIES:

• Provide customer service to internal customers to meet their parts needs in alignment with the company’s parts protocols and processes
• Receive, provide and issue purchase orders and receipts of goods
• Process shipments to customers and other branches in a timely and effective manner
• Search part numbers using a computer or standard catalogue
• Mark materials with identifying information to communicate parts allocations to service work orders
• Complete all applicable inventory, work orders, PO’s, receipts of goods entry and put stock away
• Participate in required inventory cycle counts and provide back-up support to other parts department employees as required
• Pick and provide parts to Technicians in alignment with established processes
• Deliver or pick up parts locally as required (in company vehicle)
• Process shop parts, warranty parts and vendor returns
• Maintain a clean, organized, and safe warehouse and work area

• Other duties as assigned
  
  

WHY WORK AT JJE?

• Talented, dedicated and passionate team to work with
• Exceptional best-in-class products and service offerings for our customers
• Charitable Giving Program
• Educational Scholarship Program
• Tuition Reimbursement
• Employee & Family Assistance Program (EAP)
• Federally recognized as a certified Employment Equity organization
• Member of multiple provincial safety programs and COR certified
  
  

Our Core People Values

Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition

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If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted.

If you are contacted for an interview and require any accommodation, please notify HR in advance and we will provide applicable accommodation.

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