Parts Specialist

Budds' Group of Companies; Oakville; On-site; CAD 40,000 - 50,000; Full time

Job summary

Budds' Group of Companies is looking for an experienced Parts Counterperson to assist internal, retail, and wholesale customers with their parts needs. Responsibilities include selling parts, maintaining inventory, and supporting service technicians, all while ensuring a well-organized parts area.

Responsibilities

• Selling parts to customers over the retail counter, telephone, or email.
• Assisting technicians with parts for repairs.
• Maintaining a safe, clean, and organized parts area.

Skills

Customer Service

Sales

Inventory Management

Job description

Budds' Group has an immediate requirement for an experienced Parts Counterperson. In this key role, you will report to the Parts Manager and be responsible for assisting internal, retail, and wholesale customers with all parts-related needs.

Responsibilities

• Selling parts to customers over the retail counter, through the service department, over the telephone, or by email.
• Providing price quotes and other related parts information via telephone or email.
• Providing technicians at the service shop counter with parts accurately and efficiently to ensure they have all the required parts for repairs.
• Retrieving parts from stock if available or ordering from manufacturers and aftermarket vendors.
• Assisting in parts ordering, stocking, returns, and maintaining all parts inventory.
• Reviewing files regularly to keep track of back orders and return-to-vendor items.
• Assisting in other areas of the Parts Department as required, such as shipping and receiving.
• Maintaining a safe, clean, and organized parts room and area.