Parts Advisor

BMW Toronto; Toronto; On-site; CAD 42,000 - 54,000; Full time

Job summary

Join a family-owned BMW dealership in Toronto as a Parts Advisor! You’ll service customers and technicians with their parts needs, ensuring excellent customer service and maintaining accurate inventory records. Bring your passion for premium automotive brands and a commitment to quality as part of our collaborative team.

Benefits

Salary-Based Pay Plan + Performance Bonuses

Paid Vacation and Personal Time Off

Health, Dental, and Life Insurance

Profit Sharing Opportunities

Team Outings & Employee Appreciation Events

Qualifications

• Minimum 2 years of Parts Counter experience.
• Ability to maintain a friendly and professional attitude.
• Strong communication and interpersonal skills.

Responsibilities

• Provide fast, courteous, and professional service by processing parts orders.
• Assist with parts inquiries and solicit orders.
• Maintain accurate records of all special-order parts.

Skills

Customer Service

Attention to Detail

Communication

Multitasking

Tools

Reynolds & Reynolds

Job description

Join a Dealership That’s Driven by Excellence and Built on Family Values

We’re looking for a motivated and detail-oriented Parts Advisor to join our family-owned BMW dealership's team. If you have a passion for premium automotive brands and a commitment to delivering outstanding customer service, we’d love to hear from you!

Key Responsibilities:

• Provide fast, courteous, and professional service by taking and processing parts orders from technicians, retail customers, and wholesale accounts via telephone, online, and at the counter
• Assist with parts inquiries, proactively solicit orders, and provide accurate pricing and availability
• Prepare purchase orders for parts and sublet work from outside vendors, obtaining management approval when required
• Maintain accurate records of all special-order parts and promptly notify the appropriate team members upon receipt
• Manage customer back-orders and ensure special-order inventory is stored in a clean and organized manner
• Ensure warranty parts are properly tagged, stored, and processed in accordance with claims procedures
• Support regular inventory control processes, including periodic and perpetual counts

Qualifications:

• Minimum 2 years of Parts Counter experience
• Ability to work effectively while maintaining a friendly and professional attitude
• Strong communication and interpersonal skills
• Excellent attention to detail and ability to multitask under pressure
• Reynolds & Reynolds experience is preferred

What We Offer:

• Salary-Based Pay Plan + Performance Bonuses
• Paid Vacation and Personal Time Off
• Drive Your Brand Incentive Program
• Team Outings & Employee Appreciation Events
• Health, Dental, and Life Insurance
• Profit Sharing Opportunities

Apply now to join a dealership that’s committed to quality, teamwork, and helping you grow in your career. We look forward to hearing from you.