Parts Specialist / Counterperson - Mississauga

AB Volvo; Mississauga; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in sustainable transport solutions is seeking a Parts Specialist/Counterperson for their Mississauga branch. This role involves assisting customers with parts requirements, processing orders, and ensuring high standards of service and satisfaction. Candidates should have a high school diploma, experience in parts, and strong computer skills. The position offers various benefits, including a retirement plan and performance bonuses.

Benefits

80% company-paid group insurance

Retirement plan with up to 7% employer contribution

Productivity bonuses

Paid high-end PPE & gear

Safe and clean work environment

Annual performance bonuses

Qualifications

• 2+ years experience in bus or truck parts is needed.
• Strong computer skills, particularly in Microsoft Office and SAP.
• Ability to perform physical tasks including lifting and climbing.

Responsibilities

• Respond to customer inquiries for replacement parts and accessories.
• Process orders and manage inventory of parts.
• Assist in the improvement and maintenance of the parts department.

Skills

Customer Service

Parts Knowledge

Teamwork

Communication

Education

High school diploma

Tools

Microsoft Office

SAP

Job description

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Location:

Mississauga, ON, CA, L5S 1L4

Position Type: Professional

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Prevost, a member of the Volvo Group, is currently looking for an effective and independent Parts Specialist / Counterperson to fill a vacant position within their team in Mississauga.

WHAT IS EXPECTED:

The Parts Specialist/Counterperson plays a key role in the Volvo Group | Prevost Division by performing functions related to the sale and handling of replacement parts and accessories. They assist internal and external customers with parts requirements, process orders, and ship/receive parts to maintain company standards of customer satisfaction.

CORE RESPONSIBILITIES:

• Respond to customer and service technician inquiries for replacement parts, accessories, or technical support
• Participate in the improvement and maintenance of the parts department
• Look up parts internally & externally, assign parts to work orders, issue parts to service technicians
• Safeguard organizational and personal information confidentiality
• Respect company policies, rules, and values
• Contribute to company objectives through efficient resource use
• Foster teamwork, collaboration, and communication
• Implement departmental improvements based on business directions
• Promote standardization and uniformity in management processes
• Develop personal professional skills
• Act as a representative of Prevost

WHAT YOU NEED:

• High school diploma
• At least two years’ experience in bus or truck parts
• Computer skills (Microsoft Office, SAP)
• Ability to lift up to 20kg unassisted, and perform physical tasks like climbing, bending, and reaching
• Flexibility to work outside normal hours if needed

YOUR ADVANTAGES:

• 6% vacation after 1 year
• 80% company-paid group insurance
• Retirement plan with up to 7% employer contribution
• Productivity bonuses
• Paid high-end PPE & gear
• Safe and clean work environment
• Annual performance bonuses

Apply NOW!

Send your CV to [e-mail].

Visit prevostjob.com for more career opportunities.

Prevost: The absolute experience

Who we are and what we believe in

We focus on Inclusion, Diversity, and Equity, providing a safe, supportive environment. We encourage applications even if you don't meet every qualification.

Joining Volvo Group offers opportunities across our global brands, shaping the future of sustainable transport solutions.

Prevost, established in 1924 in Sainte-Claire, Quebec, is North America's largest manufacturer of premium coaches and a leader in motorhome and conversion coaches.

We are committed to diversity and inclusion, considering all qualified applicants without discrimination. Accommodations are available upon request.

Our products and services ensure safety, efficiency, and sustainability, driving us towards a net-zero society. Join us to work with iconic brands and be part of a global leader in automated driving, electromobility, and connectivity.

Our team is passionate, high-performing, and collaborative, fostering a culture of support, care, and mutual respect. If you want to grow and make an impact, join our journey to build a better society for future generations.