Parts Specialist / Counterperson

Prevost; Mississauga; On-site; CAD 40,000 - 55,000; Full time

Job summary

Prevost, a member of the Volvo Group, is seeking a Parts Specialist / Counterperson in Mississauga. This role involves managing parts inquiries and orders while ensuring excellent customer service and collaboration within the team. Ideal candidates will have a high school diploma and relevant experience in bus or truck parts.

Benefits

6% vacation after 1 year

Complete group insurance paid at 80% by the company

Retirement plan with employer contribution of up to 7%

Productivity bonuses

Paid personal protective equipment

Outstanding, clean work environment

Annual performance bonuses

Qualifications

• Minimum two years' experience in bus or truck parts.
• Capacity to lift up to 20kg and flexibility for emergency hours.

Responsibilities

• Respond to customer inquiries for replacement parts.
• Participate in improving and maintaining the parts department.
• Safeguard organizational information and promote teamwork.

Skills

Customer Service

Technical Support

Teamwork

Education

High School Diploma

Tools

Microsoft Office

SAP

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Prevost , a member of the Volvo Group, is currently looking for an effective and independent Parts Specialist / Counterperson to fill a vacant position within their team in Mississauga.

WHAT IS EXPECTED :

The Parts Specialist / Counterperson has a key role in the Volvo Group | Prevost Division in order to perform all functions relating to the sale and / or handling of replacement parts and accessories. They assist internal / external customers with parts requirements, process orders and ship / receive parts to maintain company standards of customer satisfaction.

CORE RESPONS I BILITIES :

• Responds to customer and service technician inquiries for replacement parts, accessories or occasional technical support
• Participates in the improvement and maintenance of the parts department in the branch
• Looks up parts in internally & externally, assigns parts to Work Orders, issues parts to service technicians
• Safeguard organizational and personal information confidentiality.
• Respect the policies, rules, and values of the Company.
• Contribute to the attainment of Company objectives through efficient use of resources.
• Foster teamwork, collaboration, and improved communication between sectors.
• Implement improvements in the department based on Prevost’s business directions.
• Promote standardization and uniformity in management processes and practices.
• Develop personal professional skills.
• Act as a worthy representative of Prevost.

YOUR ADVANTAGES :

• 6% vacation after 1 year;
• Complete group insurance paid at 80% by the company ;
• Retirement plan with employer contribution of up to 7% ;
• Productivity bonuses
• Paid, high-end personal protective equipment & garmins;
• Outstanding, clean and safe work environment;
• Annual performance bonuses.

WHAT YOU NEED :

• High school diploma
• At least two years’ experience in bus or truck parts
• Computer use & knowledge (Microsoft Office, SAP)
• Capacity to regularly lift to 20kg unassisted and the ability to climb, bend, squat, reach and grasp
• Flexibility tooccasionallywork outsideof normal working hours, depending on emergenciesand last-minute requests

To view the multiple career opportunities we offer, visit prevostjob.com.

Prevost : The absolute experience

Who we are and what we believe in

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group . Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

Prevost is one of North America's largest manufacturers of premium intercity touring coaches and the world leader in the production of premium motorhome and specialty conversion coaches. Prevost is fully committed to customer success through sound innovation, winning partnerships, and a passionate team. The Prevost tradition is the sum of values passed down from one generation to another since our first plant was built in Sainte-Claire, Quebec in 1924.

Prevost is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal / Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

Personal information collected by Prevostpursuant to this job offer shall be processed in accordance with Prevost’sPrivacy Policyhttps : / / jobs.prevostcar.com / en / privacy-policy / .By submitting your application, you consent to your personal information being processed in the manner described in our Privacy Policy. If you have any questions regarding our personal information processing practices or if you disagree with the way your personal information will be processed, please contact our person in charge of the protection of personal information at[emailprotected] If you do not agree with your personal information being processed in the manner described in our Privacy Policy, we will be unable to process your application.

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