Parts Manager

Mazergroup; Shoal Lake; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

RRSP matching

Health benefits

Teladoc Health access

EFAP (Employee & Family Assistance)

Paid training and development

Referral bonus program

Job summary

Mazergroup in Manitoba is seeking a seasoned Parts Manager to lead our Parts Department across multiple locations. You will oversee inventory, drive profitability, mentor staff and partner with sales and service to meet customer needs.

This leadership role offers paid training, RRSP matching, extended health benefits, Teladoc access, EFAP, and a referral program, with occasional travel and a commitment to growth within a family‑oriented, locally focused dealership.

Qualifications

• 5+ years of leadership experience in parts or dealership environment.
• Proven ability to lead, coach, and develop staff with accountability.
• Experience managing inventory, purchasing and profitability.
• Journeyperson Parts Technician certification or equivalent.
• Post-secondary education in business, agriculture, supply chain, or related field is a plus.
• Strong business acumen and customer relationship skills.
• Proficiency with inventory management systems and MS Office.
• Willingness to travel 2–3 times per year and valid driver’s license.

Responsibilities

• Lead, coach, and develop Parts Department employees through recruitment, training, performance management, and development initiatives.
• Maintain understanding of Parts Department policies, procedures, and manufacturer requirements.
• Ensure CNH parts program compliance including inventory, training, stocking, AMAX and brand standards.
• Drive parts sales growth through business development, merchandising, marketing, and monthly planning.
• Collaborate with the Regional Sales Manager and Service Manager to ensure a cohesive dealership team.
• Support and promote health, safety, and compliance initiatives.
• And so much more!

Skills

Leadership

Inventory control

Customer service

Communication

Team-building

Travel readiness

Driver's license

Education

Journeyperson Parts Technician certification

Post-secondary education in business / related field

Tools

Inventory systems

Microsoft Office

CNH parts program

Job description

Mazergroup is a family of machinery dealerships offering agricultural, construction, and commercial turf equipment, sales, parts, and service. With eighteen locations across Manitoba and Southern Saskatchewan, we are ideally positioned to serve our customers throughout our territory.

WHY CHOOSE MAZERGROUP?

Because at Mazergroup, we treat you like family. Our competitive total compensation plan is designed to recognize your hard work and dedication while supporting your financial security, health, and personal growth. Here's what being part of our family means:

• Employee Discounts You'll Love: Enjoy parts at cost plus 10% on top brands like NAPA, Toro, Honda, and Husqvarna!
• Opportunities to Grow: We invest in you with paid training and development.
• Planning for Your Future: Benefit from our RRSP matching program.
• Comprehensive Health Coverage: Access extended health, dental, and vision benefits, with an optional Health Care Spending Account. Virtual access to Teladoc Health, for your physical and mental health needs.
• Support When You Need It: Our Employee and Family Assistance Program (EFAP) is here for your well-being, whenever you need it.
• Bring Your Friends Along: Earn rewards through our referral bonus program when you help grow the Mazergroup family!

WHAT DOES A PARTS MANAGER DO?

The Parts Manager oversees all aspects of the Parts Department operations to ensure efficiency, profitability, and a high standard of customer service. This position provides leadership to the team, manages inventory and department performance, and collaborates closely with other dealership departments to meet customer needs and support overall dealership success.

• Lead, coach, and develop Parts Department employees through effective recruitment, training, performance management, and ongoing development initiatives
• Maintain a thorough understanding of Mazergroup Parts Department policies, procedures, and manufacturer requirements
• Ensure compliance with CNH parts program requirements, including inventory management, training standards, stocking breadth, AMAX parameters, and brand standards
• Drive parts sales growth through proactive business development, merchandising, marketing initiatives, and monthly sales planning
• Collaborate with the Regional Sales Manager and Service Manager to ensure a cohesive dealership management team
• Support and promote all company health, safety, and compliance initiatives.
• And so much more!

WHAT WILL YOU BRING TO US?

• 5+ years of leadership experience, preferably in a parts, agricultural equipment, heavy equipment, retail, wholesale, or dealership environment.
• Proven ability to lead, coach, develop, and manage employee performance while fostering a positive and accountable team culture.
• Experience managing inventory, purchasing, and departmental operations, with a strong understanding of inventory control and profitability.
• Journeyperson Parts Technician certification, or equivalent parts-related trade qualification, is considered a strong asset.
• Post-secondary education in business, agriculture, supply chain, or a related field is considered an asset.
• Strong business acumen, including a working knowledge of financial statements, budgeting, and departmental performance metrics.
• Exceptional customer service skills with a commitment to building strong customer relationships and supporting sales growth.
• Strong communication, interpersonal, and team-building skills, with the ability to effectively engage employees, customers, and business partners.
• Proficiency with inventory management systems, Microsoft Office applications, and other business software.
• Strong organizational, planning, and problem-solving abilities, with attention to detail and the ability to manage multiple priorities
• The ability to travel occasionally (2 to 3 times per year) for company and vendor training opportunities.
• Valid driver's license is required

We thank all applicants for their interest - only candidates selected to move forward will be contacted.

Mazergroup is committed to supporting a diverse and inclusive workforce. If you have a question about accessible employment at Mazergroup, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to contact us at [e-mail] or phone [phone]