Regional Operations Manager

MAZERGROUP LTD.; Brandon; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Employee discounts

Training & development

RRSP matching

Health coverage

EFAP

Referral bonus

Job summary

Mazergroup Ltd. in Brandon, MB, is seeking a Regional Operations Manager to lead Parts and Service teams, shape regional strategy, and drive profitability across locations.

You will collaborate with dealership leaders to set goals and execute plans that improve performance and customer satisfaction. The role requires strong leadership, financial acumen, and a commitment to safety, with travel across Manitoba and Saskatchewan to support operations.

Qualifications

• 5+ years of leadership experience in a senior operational management role.
• Post-secondary education in Business Administration, Management, or related field preferred.
• Strong financial acumen with the ability to analyze financial results.
• Experience leading multiple teams and departments.
• Advanced proficiency with Microsoft 365, including Excel.
• Willingness to travel regularly.
• Valid class 5 driver's license required.
• Commitment to safety and continuous improvement.

Responsibilities

• Lead and support Parts and Service teams across region across multiple locations.
• Establish operational goals, expectations, and performance standards.
• Develop and execute annual business, sales, and capital plans.
• Monitor financial performance, KPIs, and dealership benchmarks.
• Collaborate with leaders to identify opportunities for growth and profitability.
• Develop pricing and inventory strategies to support business objectives.
• Champion exceptional customer service and continuous improvement initiatives.
• Foster strong communication and teamwork across departments and locations.
• Support recruitment, onboarding, training, and leadership development.
• Provide coaching, feedback, and performance management for departmental leaders.
• Partner with People & Culture on employee relations and workforce planning.
• Promote and maintain a strong culture of workplace safety.
• Present results, progress, and strategic plans to senior leadership and executive teams.

Skills

Leadership

Strategic planning

Financial analysis

Communication

Team building

Relationship building

Travel willingness

Education

Post-secondary education in Business Administration/Management

Tools

Microsoft Excel

Microsoft 365

Job description

Regional Operations Manager

MAZERGROUP LTD. Brandon, Manitoba, Canada

Mazergroup is a family of machinery dealerships offering agricultural, construction, and commercial turf equipment, sales, parts, and service. With eighteen locations across Manitoba and Southern Saskatchewan, we are ideally positioned to serve our customers throughout our territory.

WHY CHOOSE MAZERGROUP?

• Employee Discounts You'll Love: Enjoy parts at cost plus 10% on top brands like NAPA, Toro, Honda, and Husqvarna!
• Opportunities to Grow: We invest in you with paid training and development.
• Planning for Your Future: Benefit from our RRSP matching program.
• Comprehensive Health Coverage: Access extended health, dental, and vision benefits, with an optional Health Care Spending Account. Virtual access to Teladoc Health, for your physical and mental health needs.
• Support When You Need It: Our Employee and Family Assistance Program (EFAP) is here for your well-being, whenever you need it.
• Bring Your Friends Along: Earn rewards through our referral bonus program when you help grow the Mazergroup family!

WHAT YOU'LL DO

Join our leadership team as a Regional Operations Manager, where you'll provide strategic leadership and operational direction for our Parts and Service teams. You'll work closely with dealership leaders to drive profitability, operational excellence, customer satisfaction, and team development across multiple locations.

No two days are the same, but here's what you can expect:

• Lead and support Parts and Service teams across your region
• Establish operational goals, expectations, and performance standards
• Develop and execute annual business, sales, and capital plans
• Monitor financial performance, KPIs, and dealership benchmarks
• Collaborate with leaders to identify opportunities for growth and profitability
• Develop pricing and inventory strategies to support business objectives
• Champion exceptional customer service and continuous improvement initiatives
• Foster strong communication and teamwork across departments and locations
• Support recruitment, onboarding, training, and leadership development
• Provide coaching, feedback, and performance management for departmental leaders
• Partner with People & Culture on employee relations and workforce planning
• Promote and maintain a strong culture of workplace safety
• Present results, progress, and strategic plans to senior leadership and executive teams

WHAT WILL YOU BRING TO US?

• Minimum 5 years of leadership experience in a senior operational management role
• Post-secondary education in Business Administration, Management, or a related field is preferred
• Strong financial acumen with the ability to analyze and interpret financial results
• Proven experience leading multiple teams and departments
• Strong strategic planning and business development skills
• Excellent communication, leadership, and organizational abilities
• Experience developing and achieving operational and financial objectives
• Advanced proficiency with Microsoft 365, including Excel
• Ability to build relationships with employees, suppliers, and industry partners
• Availability and willingness to travel regularly
• Valid class 5 driver's license is required
• Commitment to safety, accountability, and continuous improvement

Please note: This position will be based out of our Winnipeg, MB location and will require regular travel throughout Manitoba and Saskatchewan.

Mazergroup is committed to supporting a diverse and inclusive workforce. If you have a question about accessible employment at Mazergroup, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to contact us at [e-mail] or phone [phone]