Parts Manager

MAZERGROUP LTD.; Shoal Lake; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Employee discounts

Paid training & development

RRSP matching

Extended health, dental & vision

Teladoc Health access

EFAP

Job summary

Mazergroup Ltd. is seeking a Parts Manager for its Shoal Lake location in Manitoba. You will oversee the Parts Department, drive inventory efficiency, and lead a team to deliver outstanding customer service across agricultural, construction, and turf equipment sectors.

The role involves implementing CNH parts program standards, coordinating with sales and service teams, and promoting health and safety initiatives. A strong background in parts operations and leadership is essential.

Qualifications

• 5+ years of leadership experience, preferably in a parts/equipment environment.
• Proven ability to lead, coach, develop, and manage employee performance.
• Experience managing inventory, purchasing, and departmental operations with profitability focus.

Responsibilities

• Lead, coach, and develop Parts Department employees through recruitment, training, performance management, and ongoing development.
• Maintain understanding of Parts Department policies, procedures, and manufacturer requirements.
• Ensure compliance with CNH parts program requirements, including inventory management, training standards, AMAX parameters, and brand standards.
• Drive parts sales growth through proactive business development, merchandising, marketing initiatives, and monthly sales planning.
• Collaborate with the Regional Sales Manager and Service Manager to ensure a cohesive dealership management team.
• Support and promote health, safety, and compliance initiatives.
• And so much more!

Skills

Leadership experience

Inventory management

Customer service

Team coaching

Communication

Planning & budgeting

Education

Journeyperson Parts Technician

Business / Supply chain education

Tools

Inventory management systems

Microsoft Office

Job description

Parts Manager

MAZERGROUP LTD. Shoal Lake, Manitoba, Canada

About this position

Mazergroup is a family of machinery dealerships offering agricultural, construction, and commercial turf equipment, sales, parts, and service. With eighteen locations across Manitoba and Southern Saskatchewan, we are ideally positioned to serve our customers throughout our territory.

WHY CHOOSE MAZERGROUP?

Because at Mazergroup, we treat you like family. Our competitive total compensation plan is designed to recognize your hard work and dedication while supporting your financial security, health, and personal growth. Here's what being part of our family means:

• Employee Discounts You'll Love: Enjoy parts at cost plus 10% on top brands like NAPA, Toro, Honda, and Husqvarna!
• Opportunities to Grow: We invest in you with paid training and development.
• Planning for Your Future: Benefit from our RRSP matching program.
• Comprehensive Health Coverage: Access extended health, dental, and vision benefits, with an optional Health Care Spending Account. Virtual access to Teladoc Health, for your physical and mental health needs.
• Support When You Need It: Our Employee and Family Assistance Program (EFAP) is here for your well-being, whenever you need it.
• Bring Your Friends Along: Earn rewards through our referral bonus program when you help grow the Mazergroup family!

What does a Parts Manager do?

The Parts Manager oversees all aspects of the Parts Department operations to ensure efficiency, profitability, and a high standard of customer service. This position provides leadership to the team, manages inventory and department performance, and collaborates closely with other dealership departments to meet customer needs and support overall dealership success.

• Lead, coach, and develop Parts Department employees through effective recruitment, training, performance management, and ongoing development initiatives
• Maintain a thorough understanding of Mazergroup Parts Department policies, procedures, and manufacturer requirements
• Ensure compliance with CNH parts program requirements, including inventory management, training standards, stocking breadth, AMAX parameters, and brand standards
• Drive parts sales growth through proactive business development, merchandising, marketing initiatives, and monthly sales planning
• Collaborate with the Regional Sales Manager and Service Manager to ensure a cohesive dealership management team
• Support and promote all company health, safety, and compliance initiatives.
• And so much more!

What will you bring to us?

• 5+ years of leadership experience, preferably in a parts, agricultural equipment, heavy equipment, retail, wholesale, or dealership environment.
• Proven ability to lead, coach, develop, and manage employee performance while fostering a positive and accountable team culture.
• Experience managing inventory, purchasing, and departmental operations, with a strong understanding of inventory control and profitability.
• Journeyperson Parts Technician certification, or equivalent parts-related trade qualification, is considered a strong asset.
• Post-secondary education in business, agriculture, supply chain, or a related field is considered an asset.
• Strong business acumen, including a working knowledge of financial statements, budgeting, and departmental performance metrics.
• Exceptional customer service skills with a commitment to building strong customer relationships and supporting sales growth.
• Strong communication, interpersonal, and team-building skills, with the ability to effectively engage employees, customers, and business partners.
• Proficiency with inventory management systems, Microsoft Office applications, and other business software.
• Strong organizational, planning, and problem-solving abilities, with attention to detail and the ability to manage multiple priorities
• The ability to travel occasionally (2 to 3 times per year) for company and vendor training opportunities.
• Valid driver's license is required

Mazergroup is committed to supporting a diverse and inclusive workforce. If you have a question about accessible employment at Mazergroup, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to contact us at [e-mail] or phone [phone]