Parts Customer Service

Lethbridge Chamber of Commerce; Lethbridge; On-site; CAD 30,000 - 37,000; Full time

Benefits offered by this job

Team-oriented environment

Product knowledge expansion

Hands-on mechanical role

Job summary

Select People Solutions is seeking a Customer Service Representative for our client in Lethbridge. The role blends customer service with basic mechanical problem-solving, helping customers identify the right parts and products for their needs.

You will provide knowledgeable product information, make practical recommendations, and process customer orders accurately. Strong communication and the ability to learn about vehicle or equipment parts are essential, with a fast-paced environment.

Qualifications

• Experience in customer service, retail, sales, or a related role.
• Strong mechanical aptitude and familiarity with vehicles, equipment, or parts.
• Strong communication and practical problem-solving skills.
• Ability to learn product information and identify parts and components.

Responsibilities

• Help customers identify the right parts and products for their needs.
• Provide knowledgeable product information and practical recommendations.
• Process customer orders accurately and efficiently.
• Build strong customer relationships while resolving questions and concerns.

Skills

Customer service experience

Mechanical aptitude

Excellent communication

Parts identification learning

Job description

Select People Solutions is searching for a Customer Service Representative to join our client's team. We're looking for someone who is mechanically inclined, familiar with industrial parts and equipment, and brings strong customer service skills to help clients find the right solutions.

What's in it for You?

• Supportive, team-oriented work environment
• Opportunity to expand your product and industry knowledge
• Hands-on role combining customer service with mechanical problem-solving

Compensation & Hours:

• Pay Rate: $22 - 27 /hour, based on experience

Position Summary:

• Help customers identify the right parts and products for their needs
• Provide knowledgeable product information and practical recommendations
• Process customer orders accurately and efficiently
• Build strong customer relationships while resolving questions and concerns

Required Qualifications:

• Previous experience in customer service, retail, sales, or a related role
• Strong mechanical aptitude and familiarity with vehicles, equipment, or parts
• Strong communication and practical problem-solving skills
• Ability to learn product information and identify parts and components
• Organized and comfortable managing multiple priorities in a fast-paced environment

Bonus Points:

• Experience with parts identification, inventory, or order processing systems
• Experience with inventory

Right People. Right Seat.

Exciting Job Opportunities in Lethbridge!

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, we will not be able to consider your job application.