Parts Counterperson

Inland Truck & Equipment; Williams Lake; On-site; CAD 37,000 - 63,000; Full time

Benefits offered by this job

Extended Medical (Vision)

Dental

Prescription benefits

RRSP with employer matching

Long Term Disability

Short Term Disability

Life Insurance and AD&D

Paid Time Off

Ongoing training opportunities

Job summary

Inland Truck & Equipment, Williams Lake, BC, is hiring a Parts Counterperson to assist customers and technicians in obtaining required parts while achieving monthly sales targets. You will promote parts, provide exceptional service, and stay updated on product lines.

The role requires a high school diploma (GED acceptable), and prior parts counter or warehousing experience is preferred. Forklift certification is a plus. Competitive pay and benefits are offered.

Qualifications

• High school diploma or GED required; trade certification preferred.
• Prior parts counter sales experience or parts/warehousing knowledge is a plus.
• Strong written and verbal communication; interpersonal skills to work with customers and technicians.

Responsibilities

• Promote sale of parts and accessories to all customers: walk-in, telephone or internal technicians.
• Provide exceptional customer service to maximize customer satisfaction.
• Keep abreast of all new products and updates through continuous learning.
• Locate all parts as requested by customers and/or technicians.
• Prepare parts invoices and credit notes for all counter sales and issue parts for all work orders.
• Participate in regular inventory cycle counts and assist in maintaining stock.
• Accurately document all shipping and receiving of parts.
• Maintain files and update parts related information on a regular basis.

Skills

Customer service

Communication

Time management

Teamwork

Education

High school diploma or GED

Trade certification preferred

Tools

Forklift certification

Job description

ALL IN ON A REWARDING CAREER AT INLAND
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we're ALL IN, we mean we're all in on you and your career.

ALL IN ON A REWARDING CAREER AT INLAND
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we're ALL IN, we mean we're all in on you and your career.
We are a great place to work with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.
Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.
This position is located at our sales and service dealership in Williams Lake, BC
PAY RATE
Wage range for this position is $27.00- $46.00 based on experience.
Canada Benefits Package
Our employees receive a generous benefits package including:

• Extended Medical (including Vision)
• Dental
• Prescription benefits
• RRSP with employer matching program
• Long Term and Short Term Disability
• Life Insurance and Accidental Death and Dismemberment Insurance
• Paid Time Off
• On-going training opportunities

THE OPPORTUNITY
As a Parts Counterperson, you will be responsible for assisting customers and technicians in obtaining required parts and supplies while achieving monthly sales targets through encouraging additional parts sales.
Your Responsibilities

• Promote sale of parts and accessories to all customers: walk-in, telephone or internal technicians
• Provide exceptional customer service to maximum customer satisfaction
• Keep abreast of all new products and updates through continuous learning
• Locate all parts as requested by customers and/or technicians
• Prepare parts invoices and credit notes for all counter sales and issues parts for all work orders
• Participate in regular inventory cycle counts and assist in maintaining stock
• Accurately document all shipping and receiving of parts
• Maintain files and update parts related information on a regular basis

What We Look For

• High school diploma or general education degree (GED)
• Post-secondary diploma or trade certification preferred
• Prior parts counter sales experience or parts/warehousing knowledge preferred
• Ability to communicate effectively both verbally and in writing
• Great interpersonal skills with the demonstrated ability to work with others
• Ability to self-manage time and set priorities while handling multiple responsibilities
• Good organizational skills with strong attention to detail
• Strong business ethics with a professional approach at all times
• Must have valid Driver's License
• Forklift Certification or ability to attain certification

Keywords: truck parts, parts counter, parts sales, heavy truck parts, journeyperson, parts warehouse