Parts and Service Coordinator - The Auto Show Winnipeg

The 401 Group; Winnipeg; On-site; CAD 45,000 - 50,000; Full time

Job summary

The 401 Group is seeking a Parts and Service Coordinator in Winnipeg, MB. You will be the first point of contact for service customers, guiding them through check-in to pickup and ensuring a smooth, professional experience.

The role requires organized, customer-focused performance with RV experience a plus and Saturday availability. Enjoy a dynamic dealership environment with growth opportunities and a team-driven culture.

Qualifications

• Customer-focused, organized, energetic candidate.
• Experience in service/advisory or related roles.
• RV experience preferred.
• Dealership exposure is a strong asset.

Responsibilities

• Coordinate daily parts and service requirements.
• Schedule vehicles for maintenance and repairs.
• Prepare and manage work orders and service docs.
• Order parts from vendors and track inventory.
• Provide parts availability, pricing, and delivery estimates.
• Communicate repair status and timelines to customers.
• Assist technicians and service staff with parts coordination.
• Process returns, warranties, and credits.

Skills

Customer service

Organization

RV experience

Dealership experience

Driver's license

Flexible hours

Job description

Now Hiring: Parts and Service Coordinator– Be the Friendly Face of Our Service Department & Drive an Exceptional Experience Every Visit!

Be the Voice of Confidence – Guide Customers Through a 5-Star Service Experience!

We’re looking for a customer-focused, organized, and energetic Advisor to join our dynamic dealership team! As the first point of contact for service customers, you’ll play a key role in delivering a smooth, professional, and friendly experience from check-in to pick-up.

Location: 3165 McGillivray Blvd, Winnipeg MB

Compensation: $45,000-$50,000 per year

What You Will Be Doing:

• Coordinate daily automotive parts and service requirements
  
• Schedule customer vehicles for maintenance and repairs
• Prepare and manage work orders and service documentation
• Order automotive parts and supplies from vendors
• Receive, inspect, label, and organize incoming parts
• Maintain accurate parts inventory and stock levels
• Identify and source correct parts using catalogues and vehicle information
• Provide parts availability, pricing, and delivery estimates
• Communicate with customers regarding repair status and service timelines
• Coordinate parts requirements with technicians and service staff
• Follow up on backordered, delayed, or special-order parts
• Process parts returns, warranty claims, and credits
• Prepare estimates and invoices for parts and service work
• Maintain customer, vehicle, vendor, and service records
  
• Other duties as assigned

What You Bring to the Table:

• Excellent customer service skills
• Minimum 1 - 2 years as a service advisor, or in a related customer service role
• RV Experience
• Dealership experience considered a major asset
• Valid G Drivers License
• Able to work flexible hours within our business hours including Saturdays

So why work for us?

• The 401 Group of Companies is privately owned and 100% Canadian
• 40+ State-of-the-art facilities and an 80,000 sq ft. centralized service "Hub"
• A high energy, fast paced and fun work environment with various initiatives and rewards
• Individual and team-oriented coaching, mentoring, and training
• Opportunities for career path planning, growth, and advancement from within
• Health & wellness benefit enrolment opportunities
• Employee referral bonus opportunities
• Employee pricing on parts, service and at the Blackshop Restaurant and Wine Bar
• A corporate swag e-site for employees exclusively
• Perkopolis employee perk program enrollment
• On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and service. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless!

This posting reflects a current and active opening.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code.The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or [e-mail]

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.