Parts Advisor

Progressive Auto Group; Wallaceburg; On-site; CAD 28,000 - 33,000; Full time

Job summary

Progressive Ford in Wallaceburg, Ontario, part of Progressive Auto Group, seeks an experienced Parts Advisor to join the Fixed Operations team. You will identify and source correct automotive parts for retail, wholesale, technicians, and service advisors, combining customer service, parts sales, and inventory management.

Responsibilities include using catalogs and dealership systems, processing orders, and supporting Service and Collision departments.

Qualifications

• 2+ years of automotive parts experience.
• Strong knowledge of automotive parts, accessories, and vehicle systems.
• Strong customer service and communication skills.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable using computers, parts catalogues, and dealership management systems.
• Valid driver’s licence with a clean driving record.
• Ability to safely lift and move automotive parts and materials up to 50 lbs.
• Experience with wholesale parts sales, collision repair parts, or OEM parts systems is an asset.

Responsibilities

• Assist retail, wholesale, and internal customers with automotive parts identification, pricing, availability, and ordering.
• Use electronic parts catalogues and dealership systems to accurately identify and locate parts.
• Pull, receive, organize, and fill parts orders.
• Support Service and Collision departments by ensuring required parts are available when needed.
• Monitor special-order and back-ordered parts and communicate updates to customers and internal teams.
• Source out-of-stock parts from external suppliers and place emergency orders when required.
• Process parts sales, invoices, returns, credits, and payments accurately.
• Review collision repair estimates and coordinate parts requirements when applicable.
• Maintain and develop relationships with wholesale parts customers.
• Identify opportunities to grow wholesale parts sales and develop new accounts.
• Maintain accurate parts inventory and assist with inventory counts and returns.
• Keep the parts counter, stockroom, and department clean, organized, and safe.
• Follow dealership, manufacturer, and health and safety policies.

Skills

Parts experience

Customer service

Communication

Attention to detail

Organization

Multitasking

Computer skills

Driving license

Tools

Dealership management system

Parts catalogs

Job description

Progressive Ford is looking for an experienced PartsAdvisor to join our Fixed Operations team in Wallaceburg, Ontario.

The Parts Advisor is responsible for helping retailcustomers, wholesale customers, technicians, and service advisors identify andsource the correct automotive parts. This role combines customer service,parts sales, inventory management, order fulfillment, and wholesale accountsupport.

If you have automotive parts experience, strong productknowledge, and enjoy working in a fast-paced dealership environment, we want tohear from you.

What You'll Do

• Assistretail, wholesale, and internal customers with automotive partsidentification, pricing, availability, and ordering
• Useelectronic parts catalogues and dealership systems to accurately identifyand locate parts
• Pull,receive, organize, and fill parts orders
• SupportService and Collision departments by ensuring required parts are availablewhen needed
• Monitorspecial-order and back-ordered parts and communicate updates to customersand internal teams
• Sourceout-of-stock parts from external suppliers and place emergency orders whenrequired
• Processparts sales, invoices, returns, credits, and payments accurately
• Reviewcollision repair estimates and coordinate parts requirements whenapplicable
• Maintainand develop relationships with wholesale parts customers
• Identifyopportunities to grow wholesale parts sales and develop new accounts
• Maintainaccurate parts inventory and assist with inventory counts and returns
• Keepthe parts counter, stockroom, and department clean, organized, and safe
• Followdealership, manufacturer, and health and safety policies

What We're Looking For

• 2+years of automotive parts experience
• Strongknowledge of automotive parts, accessories, and vehicle systems
• Strongcustomer service and communication skills
• Excellentattention to detail and organizational skills
• Abilityto manage multiple priorities in a fast-paced environment
• Comfortableusing computers, parts catalogues, and dealership management systems
• Validdriver's licence with a clean driving record
• Abilityto safely lift and move automotive parts and materials up to 50 lbs

Experience with wholesale parts sales, collision repairparts, or OEM parts systems is an asset.

Why Join Progressive Ford?

Progressive Ford is part of Progressive Auto Group, agrowing automotive group serving Southwestern Ontario.

We believe our people are a key part of our success. We’rebuilding teams that take ownership, support one another, provide exceptionalcustomer service, and continuously look for ways to improve.

As part of Progressive Auto Group, you’ll have opportunitiesto grow your skills and career within a growing automotive organization.

Compensation

Base Pay: $20.00–$24.00 per hour

Additional performance-based earnings may be available basedon the dealership's compensation structure.