Parts Advisor

Dilawri Group of Companies; Vaughan; On-site; CAD 34,000 - 41,000; Full time

Benefits offered by this job

Discounted vehicle program

Health and dental plans

Wellness programs

Career development

Team events

Job summary

Dilawri Group of Companies in Ontario is opening Kia Vaughan in Vaughan and seeking a knowledgeable Parts Advisor to join the opening team. You will help identify and source the correct parts, assist customers, and support inventory accuracy.

The position offers an annual salary of CAD 37,500 plus a performance-based bonus, with opportunities to work closely with Service Advisors and Technicians in a fast-paced dealership environment.

Qualifications

• Previous automotive dealership Parts Department experience preferred.
• Automotive parts, retail parts, or inventory experience is an asset.
• Wholesale parts experience is an asset.
• Experience using dealership management systems (CDK or Reynolds).
• Familiarity with electronic parts catalogs and inventory systems.

Responsibilities

• Assist customers with identifying and selecting parts and accessories.
• Provide product, pricing, availability, and ordering information.
• Advise customers on options and promotions.
• Process parts orders by phone, email, counter, or wholesale accounts.
• Source parts using catalogs and dealer software; maintain inventory accuracy.

Skills

Customer service

Communication

Organization

Attention to detail

Time management

Teamwork

Problem solving

Adaptability

Education

Ontario driver’s licence (3+ yrs)

Tools

CDK

Reynolds & Reynolds

Parts catalogs

Job description

An exciting new chapter is beginning at DilawriGroup of Companies.

As we prepare to open Kia Vaughan at 9088 JaneStreet in Vaughan, Ontario, we are looking for a knowledgeable andcustomer-focused Parts Advisor to join our opening team. This is aunique opportunity to help launch a brand-new dealership, contribute to anefficient Parts Department, and support an exceptional experience for both ourcustomers and internal dealership teams.

If you are organized, service-driven, and ready tomake an impact from day one, we want to hear from you.

About Dilawri

Founded in 1985, Dilawri is Canada’s largestautomotive group and one of Canada’s Best Managed Companies. Dilawri operatesmore than 80 franchised dealerships representing over 35 of the world’s mostrespected automotive brands across British Columbia, Alberta, Saskatchewan,Ontario, Quebec, and Washington, D.C.

With more than 4,000 employees, Dilawri fosters aculture rooted in collaboration, accountability, and continuous learning. Ourvalues of Excellence, Leadership, Teamwork, Integrity, Innovation, and GivingBack guide how we work, how we lead, and how we serve our customers andcommunities.

Through the Dilawri Foundation , weare also committed to making a meaningful difference in the communities weserve.

Discover how you can build your career with Dilawri .

The Opportunity

Dilawri Group in Ontario is activelyseeking a Parts Advisor to join the opening team at Kia Vaughan.

Compensation

Annual salary of $37,500 plus performance-based bonus.

Reporting to the Parts Manager, the Parts Advisorwill assist retail, wholesale, and internal customers in identifying, sourcing,and purchasing the correct automotive parts and accessories. The successfulcandidate will provide knowledgeable and efficient service while supportinginventory accuracy, departmental organization, and overall dealershipoperations.

Responsibilities

• Assistretail, wholesale, and internal customers with identifying and selectingthe correct parts and accessories.
• Provideaccurate product, pricing, availability, and ordering information.
• Advisecustomers about available accessories, promotions, and relevant productoptions.
• Receiveand process parts orders by telephone, email, retail counter, techniciancounter, and wholesale account.
• Accuratelysource parts using catalogues, manufacturer systems, and dealershipsoftware.
• Pickand fill parts orders from available inventory.
• Prepareorders for shipping, delivery, or customer pickup.
• Receiveincoming parts and verify shipments against packing slips and purchaseorders.
• Stocknew parts promptly and maintain an organized and accurate inventory.
• Processreturns, credits, warranty parts, and special orders in accordance withestablished procedures.
• Notifycustomers and dealership departments when ordered parts are available.
• Maintainclear and accurate records of transactions, orders, and inventorymovements.
• Monitorback orders and follow up on outstanding parts requests.
• Workclosely with Service Advisors and Technicians to support efficientrepair-order completion.
• Assistwith regular bin checks, cycle counts, and physical inventory activities.
• Maintaina clean, safe, and organized parts counter, storage area, and workenvironment.
• Buildand maintain positive relationships with customers, vendors, anddealership team members.
• Followmanufacturer requirements, company policies, and all applicable health andsafety procedures.
• Performother duties required to support Parts Department operations.

Qualifications

• Previousexperience in an automotive dealership Parts Department is preferred.
• Automotiveparts, retail parts, or inventory experience is considered an asset.
• Wholesaleparts experience is considered an asset.
• Experienceusing CDK, Reynolds and Reynolds, or a comparable dealership managementsystem is preferred.
• Familiaritywith electronic parts catalogues and inventory systems is considered anasset.
• Strongautomotive parts and product knowledge.
• Excellentcustomer service and communication skills.
• Strongorganizational skills and attention to detail.
• Abilityto accurately manage multiple orders and competing priorities.
• Goodtime-management and problem-solving skills.
• Comfortableworking in a fast-paced environment.
• Abilityto work independently and collaboratively as part of a team.
• Positiveattitude and willingness to participate in ongoing manufacturer anddealership training.
• ValidOntario driver’s licence with at least three years of licensed drivingexperience and a clean driver’s abstract.
• Abilityto perform the physical requirements of the position, including standing,bending, reaching, and lifting parts.

If you are an automotive parts professional who isexcited by the opportunity to help launch a new dealership, we invite you tosubmit your résumé in confidence for our review and consideration.

Why Work With Us?

In addition to working with and learning fromleading professionals in the automotive industry, our benefits include:

• Discountedemployee vehicle purchase program
• Job-specificcoaching and manufacturer training programs
• Comprehensivehealth and dental plans
• Employeewellness and assistance programs
• Employeesocial events
• Opportunitiesfor professional development and career advancement

Build your career with a team driven by excellence,integrity, and innovation.

Discover Dilawri.

Dilawri Group of Companies is an equalopportunity employer committed to providing a workplace free from harassmentand discrimination. We are committed to recruiting, hiring, training, andpromoting qualified individuals of all backgrounds and make employmentdecisions without regard to any protected status. Accommodation is availableupon request for applicants with disabilities throughout the recruitment andassessment process and, when hired, throughout employment.