Parts Advisor

South Centre Volkswagen; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

South Centre Volkswagen is seeking a motivated Parts Advisor to support customers in selecting automotive parts. The role includes responsibilities such as assisting walk-in customers, handling phone inquiries, and processing orders. Ideal candidates will have prior automotive parts experience, strong organizational skills, and a dedication to customer service.

Benefits

Exceptional benefits package

Employer contribution to pension plan

Employee Assistance Program

Corporate fitness rates

Company social events

Qualifications

• 2-3 years' experience in automotive parts.
• Valid AB driver’s license.
• Clean driver’s abstract.

Responsibilities

• Assist customers with selecting parts and special orders.
• Answer phone inquiries with pricing and information.
• Set up orders for shipment, delivery, or pickup.

Skills

Customer service

Organization

Team player

Motivation

Job description

The Wood Automotive Group, one of Alberta's largest automobile retailers for over 40 years, is offering an exciting opportunity for a Parts Advisor to join the South Centre Volkswagen!

The Wood team believes that its people are its greatest asset. We provide our employees with competitive salaries and careers that grow with them. As a group with 9 dealerships, a collision repair centre and an online pre-owned sales lot, we believe our success and growth is built on the drive and dedication of our people. If you’ve got what it takes to be a natural leader, trainer and coach with a proven track record in the automotive industry than this is your opportunity to join us.

About the role :

The Parts Advisor is responsible for selling parts to available customers, over the counter, through the shop, or on the phone.

Responsibilities (include, but not limited to) :

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
• If the part is not in stock, determine availability and submit an emergency order if requested by the customer or tech.
• Answer phone calls, providing price quotes and other information.
• Set up orders for daily shipment, delivery, or pick-up.

Requirements :

• A valid AB driver’s license
• A current and clean driver’s abstract
• 2-3 years’ experience in automotive parts
• The ideal candidate must be highly motivated, and thrive in a fast-paced environment. Dedication to customer service, being a team player and strong organization skills are also required. Related parts / service experience with automotive products and after-market experience is considered a strong asset.

Some of the rewards of joining our team :

• Exceptional benefits package
• Pension Plan with employer contributions – free money!
• Employee Assistance Program including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more!
• Corporate rates at YMCA and Goodlife Fitness
• Group social events and company perks.

Are you the kind of person who wants to make a difference in their community, and build a solid career with a growing organization? Consider joining Wood Automotive Group. For over 40 years, we have worked hard providing unparalleled customer service, competitive pricing and quality products. Committed to education and community, we are proud sponsors of many organizations such as : the SAIT Automotive Business Administration program, KidSport, the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation and the Roger's Charity Classic.

We thank all candidates for their interest. Only those selected for interviews will be contacted.