Parts Advisor

Royfossthornhill; Aurora; On-site; CAD 26,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Employee discount programs

Learning and development programs

Growth opportunities

Team building events

Job summary

Roy Foss Aurora Chrysler, part of the Foss Group of Companies, is seeking a Parts Advisor to support retail customers, wholesale accounts and our service technicians with expert knowledge and high-energy service.

You will help customers select parts, take orders, provide price quotes, and maintain inventory levels while delivering timely parts delivery to wholesale accounts. Strong knowledge of automotive parts and experience with Reynolds & Reynolds is preferred.

Qualifications

• At least 1 year of Automotive Parts experience.
• Experience using a DMS – Reynolds and Reynolds is an asset.
• Excellent interpersonal and communication skills.
• Strong organizational skills with attention to detail.
• Ability to follow set and standard procedures.
• Excellent time management skills and the ability to multi-task.
• Ability to work independently and take self-initiative.
• Basic computer skills and a comfort with learning new software and systems.
• Strong knowledge of automotive parts and technical/mechanical repairs.

Responsibilities

• Efficiently help customers select parts and provide internal and external customers with high quality service; identifying and ordering the correct parts.
• Answer telephone calls, provide price quotes and any other information needed.
• Take orders for parts by telephone, technician counter, retail counter and wholesale accounts.
• Receive payments from retail customers.
• Handle customer concerns immediately and according to dealership guidelines.
• Stock items by unpacking, arranging, and placing items in bins and on shelves; adjust inventory system and assure safety.
• Manage inventory and maintain stock levels.
• Delivery of parts to wholesale accounts.
• Other duties as assigned by the Parts Manager.

Skills

Automotive parts

Interpersonal skills

Verbal communication

Written communication

Attention to detail

Time management

Multi-tasking

Independent work

Computer skills

Knowledge of automotive parts

Tools

Reynolds & Reynolds

Job description

Welcome to Foss Group of Companies —Where Values Drive Everything We Do

For over 60 years, the Foss Group ofCompanies has been a leader in the automotive industry, home to two trustedbrands: Roy Foss and Foss National Leasing.Our success is driven by our incredible team. These are dedicated andpassionate individuals who embody our core values daily, building a reputationfor excellence in retail, fleet, service, and innovation.

At Foss Group of Companies, we areguided by five principles:

• Glad to be here –We show up with positivity and pride.
• Sweat the smallstuff – Details matter, and we get them right.
• Show up for eachother – We succeed as a team.
• Walk the talk – Welead by example.
• Set the standard –We raise the bar.

We are proud of the long-standingrelationships we've built with our clients, customers, and our team members.When you join Foss Group of Companies, you're joining a company that leads withheart, acts with integrity, and invests in your growth. If you want a workplacewhere your impact is celebrated, you've found your next move.

SalaryRange: $19.00- 22.00/ hour

About The Current Open Role

Roy Foss Aurora Chrysler is looking for a Parts Advisor to be the backbone of our parts department, supporting retailcustomers, wholesale accounts, and our internal service technicians with expertknowledge and high-energy service.

What We're Looking For

• Efficiently helpcustomers select parts and provide internal and external customers (retail andshop) with high quality service; identifying and ordering the correct parts
• Answer telephonecalls, provide price quotes any other information needed
• Take orders forparts by telephone, technician counter, retail counter and wholesale accounts
• Receive paymentsfrom retail customers
• Handle customerconcerns immediately and according to the dealerships guidelines.
• Stock items byunpacking, arranging, and placing items in bins and on shelves; adjustinginventory system and assuring all safety risks
• Manage inventoryand maintain stock levels
• Delivery of partsto wholesale accounts
• Other duties asassigned by the Parts Manager

What You'll Bring

• At least 1 year ofAutomotive Parts experience
• Experience using aDMS – Reynolds and Reynolds in particular is an asset
• Excellentinterpersonal skills with an upbeat and engaging attitude
• Strong verbalcommunication and writing skills
• Organized with astrong attention to detail
• Ability to followset and standard procedures
• Excellent timemanagement skills and the ability to multi-task
• Ability to workindependently and take self-initiative
• Basic computerskills and a comfort with learning new software and systems
• Strong knowledgeof automotive parts and technical/mechanical repairs

What We Offer:

• Competitivecompensation and benefits package.
• Employee teambuilding and social events.
• Learning anddevelopment programs for all team members.
• Growth potentialwithin our organization.
• Employee discountprograms.
• Foss purchase andservice program.
• Employee referraland recognition programs.

Our Commitment to Equal Opportunity

At Foss Group of Companies, we arededicated to creating a workplace where everyone feels welcome and has theopportunity to thrive. We believe that a diverse and inclusive team is not onlyour strength, but it also drives innovation and helps us better serve ourcustomers and community.

We are proud to be an equal opportunityemployer. We consider all qualified applicants without regard to race, color,religion, gender, gender identity or expression, sexual orientation, nationalorigin, age, or disability. Our commitment to equal opportunity extends to allaspects of employment, including hiring, training, promotion, compensation, andbenefits.

Foss Group of Companies is committed toproviding an inclusive, accessible work environment. In accordance with theAccessibility for Ontarians with Disabilities Act (AODA), accommodations areavailable upon request for candidates taking part in all aspects of the recruitment and selection process.

We are committed to fostering a cultureof fairness, equity, and respect for every employee and applicant.

Should you have any questions orconcerns, you can reach out to [e-mail].