Partner Manager

Carbon, Inc.; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Partner Manager to enhance their Partnerships Program. This role is pivotal in fostering relationships with valued clients, optimizing partner programs, and driving revenue growth in the fast-paced ecommerce sector. You will collaborate with cross-functional teams to ensure synergy and success while monitoring key performance indicators to evaluate campaign effectiveness. Join a global team that thrives on innovation and continuous improvement, and make a meaningful impact in the ecommerce landscape. If you are passionate about building relationships and achieving results, this opportunity is perfect for you.

Benefits

Retirement Savings Plan (RRSP)

Employee Stock Purchase Program (ESPP)

Comprehensive Health Benefits

Flexible PTO Policy

Company-provided Laptop

Complimentary Snacks and Drinks

Company-wide Events and Socials

Qualifications

• 3-5 years of experience in managing strategic partnerships.
• Proven ability to build relationships with stakeholders at all levels.

Responsibilities

• Build and maintain strong relationships with existing partners.
• Develop go-to-market strategies to maximize revenue potential.

Skills

Stakeholder Management

Strategic Thinking

Communication Skills

Adaptability

B2B SaaS Experience

Job description

Who We Are

Carbon6, now proudly part of SPS Commerce, is transforming the future of ecommerce. Our mission is to simplify success for online sellers by removing barriers and building an ecosystem of tools, resources, and community. Developed by expert sellers, entrepreneurs, and marketplace veterans, our solutions support businesses at every stage of their journey — from launch to global scale.

In early 2025, Carbon6 was acquired by SPS Commerce, the industry’s leading provider of cloud-based supply chain management solutions. This milestone marked a powerful evolution of our vision. Together, we’re integrating Carbon6’s ecommerce platform with SPS’s vast retail network to help sellers grow more efficiently, profitably, and intelligently.

As a global team across North America, Europe, and Asia, we thrive on innovation, collaboration, and continuous improvement. Whether you're building new technologies, supporting sellers, or scaling operations, you’ll join a community that’s shaping the future of retail and ecommerce — together.

The Opportunity

Reporting to the Director of Strategic Partnerships, we are searching for a Partner Manager to help accelerate Carbon6’s Partnerships Program. As a Partner Manager, you'll play a pivotal role in fostering relationships with our valued clients and optimizing our partner programs for maximum performance and revenue generation. Join us in shaping the future of our partner program and making a meaningful impact in the ecommerce sellers space. If you're passionate about building relationships, driving results, and thriving in a fast-paced environment, we'd love to hear from you!

Your Impact

• Client Relationships: Build and maintain strong relationships with existing partners, ensuring their ongoing success and serving as their primary point of contact.
• Partner Development: Develop and execute go-to-market strategies to maximize revenue potential. Provide exceptional deal support and negotiation expertise for both new and existing partners. Foster cross-functional collaboration to deliver value and exceed partners’ expectations.
• Partner Program Management: Lead the development of a comprehensive partner strategy alongside the partnerships leadership team. Identify and prospect potential partners, evaluating their suitability for strategic collaboration. Continuously assess market trends and industry landscapes to uncover new partner opportunities.
• Performance Tracking: Monitor and analyze key performance indicators (KPIs) to evaluate the effectiveness of partner campaigns and identify areas for improvement.
• Cross-Functional Collaboration: Collaborate effectively with cross-functional teams such as Sales, Marketing, Product Marketing, and Finance, and ensure synergy across teams. Act as a bridge between departments, fostering communication and understanding of shared goals. Implement strategies that enhance collaboration and drive collective success.

Your Qualifications

• Proven Experience: You have 3-5 years of experience in managing strategic partnerships that drove revenue growth, ideally in the B2B SaaS industry, ideally in a fast-paced scale-up environment. Bonus points for experience in the Amazon/ecommerce marketplace industry within the ads or vendor management space.
• Stakeholder Management: You excel at building and maintaining relationships with stakeholders at all levels, ensuring everyone is kept informed and engaged. You can work with anyone and you can quickly and effectively assess what is important to any given stakeholder, and how to influence across reporting lines to ensure everyone is working in parallel to achieve the outcomes needed for the business.
• Adaptability: You thrive in unstructured environments and can quickly adapt to changes. You're comfortable introducing structure where needed and can navigate the complexity of a startup with ease. You don’t cling to process for the sake of process – you understand that process is a tool to be used alongside many others to be maximally effective.
• Strategic Thinker: You have a knack for seeing the bigger picture and understand how individual components interact to form a whole. At the same time, you can also foresee the downstream impacts of decisions made today and you use these to inform your approach on partnership opportunities. You understand when it’s the right time to build fast and scrappy, or slow to scale, and how to balance these things to meet both short- and long-term objectives.
• Communication: You possess exemplary communication skills, with the ability to articulate partnership objectives, goals and expectations. You are equally eloquent and comfortable communicating in writing, in person, and when speaking to large groups. You can always lead a discussion to an outcome, no matter how many people and different opinions are in the room.

Perks & Benefits

We offer a competitive salary along with a Retirement Savings Plan (RRSP) that helps you save for the future that includes employer contributions.

Grow with us and take part in our employee stock purchase program (ESPP), allowing you to invest in your future alongside the company’s growth.

Comprehensive Health Benefits which includes access to medical, dental, and vision insurance plans starting on Day 1, ensuring you and your family are well taken care of.

Enjoy a flexible PTO policy allowing you to recharge and maintain a healthy work-life balance including one floating holiday that can be used anytime throughout the year.

Receive a company-provided laptop delivered to your door, ensuring you're equipped for success from Day 1.

Stay energized with complimentary snacks and drinks available in our Toronto Office.

Participate in quarterly or annually company-wide events, off-sites, and socials, fostering team spirit and camaraderie.