Ice Cream Canada CD, Associate Operations Manager

Unilever; Toronto; Remote; CAD 80,000 - 100,000; Full time

Job summary

Join a leading global player in the ice cream industry as an Associate Operations Manager. This remote role focuses on optimizing operational processes, ensuring data accuracy, and driving insights for business performance. With ample career growth opportunities, you'll support a diverse and inclusive culture while leveraging your expertise in supply chain and operations management.

Qualifications

• Over 5 years of experience, preferably in cross-functional roles.
• Experience in CD, SC, IT, or Operations.

Responsibilities

• Develop, streamline, and implement standardized operational processes.
• Lead data collection and reporting to drive insights and performance.
• Troubleshoot TPO and TPM systems connectivity issues.

Skills

Communication

Interpersonal Skills

Education

Bachelor's degree in Supply Chain

Bachelor's degree in Engineering

Bachelor's degree in Business

Tools

SAP APO

SAP ECC

EDI

PowerBI

Job description

Ice Cream Canada CD, Associate Operations Manager

Apply locations: Remote - Canada

Time type: Full time

Posted on: Posted 2 Days Ago

End Date: May 22, 2025

Join Our Ice Cream Team!

Job Title: Ice Cream Canada CD, Associate Operations Manager

Location: Remote - Toronto, Canada

Terms & Conditions: Full Time

Unilever Ice Cream is a leading global player in the highly attractive ice cream industry, with €7.9bn turnover in 2023. We own top brands like Wall’s, Magnum, and Ben & Jerry’s. As we plan to separate from Unilever by November 2025 to unlock growth potential, we are committed to developing talent and fostering a diverse, inclusive culture. We offer ample career growth opportunities and support your professional journey within the new organization.

Job Purpose:

The role acts as the 'Nerve Centre,' ensuring smooth back-end support for daily operations, systems, technology, and processes.

Key Responsibilities:

1. Develop, streamline, and implement standardized operational processes and procedures.
2. Understand customer data and POS management strategy related to category management, finance, and marketing.
3. Ensure POS data accuracy across retailers for reliable analysis.
4. Lead data collection and reporting to drive insights and business performance, utilizing platforms like PowerBI.
5. Establish internal reporting interfaces connecting external data environments.
6. Streamline data across platforms to improve efficiency and visibility.
7. Drive digitization of key processes like new customer creation and inquiries.
8. Support KPI monitoring, reporting, and maintain internal databases.
9. Troubleshoot TPO and TPM systems connectivity issues.

Qualifications:

• Bachelor's degree in Supply Chain, Engineering, Business, or related fields.
• Over 5 years of experience, preferably in cross-functional roles.
• Experience in CD, SC, IT, or Operations.
• Strong skills in SAP APO, SAP ECC, EDI, PowerBI.
• Excellent communication and interpersonal skills.

Leadership Qualities:

• High standards, emotional intelligence, empathy.
• Motivational, responsible, and accountable.
• Humility and service-oriented leadership.
• Business acumen for sustainable growth.

We value diversity and inclusion. Qualified applicants will receive consideration regardless of race, gender, age, disability, or background. For assistance during the recruitment process, contact [e-mail].

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