Partner Account Executive - Software and Services

Cisco Systems, Inc.; Toronto; Hybrid; CAD 248,000 - 327,000; Full time

Job summary

Cisco Systems, Inc. is seeking a Partner Account Executive in Toronto to drive the success of their software and services portfolio through strong partner relationships. The role involves partner enablement, program management, and revenue growth accountability, requiring a Bachelor's degree and significant experience in partner management.

Benefits

Flexible work environment

Paid time off to volunteer

Comprehensive benefits package

Qualifications

• 5+ years of experience in partner management, channel sales, or software/services business development.
• Strong understanding of Cisco's software portfolio including Webex and security solutions.
• Experience with subscription-based and SaaS business models.

Responsibilities

• Drive partner enablement initiatives and collaborate on business plans.
• Lead partner programs to accelerate adoption of Cisco's software & services.
• Analyze partner performance metrics and develop strategies for joint success.

Skills

Partner management

Channel sales

Business development

Analytical skills

Education

Bachelor’s degree

Tools

Salesforce

Microsoft Office

Job description

Partner Account Executive - Software and Services

Location:

Alternate Location

Area of Interest

Compensation Range

248400 CAD - 326300 CAD

Job Type

Professional

Services & Software

Job Id

1441229

The application window is expected to close on 30/May/2025. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Location: Candidate must be based in Toronto or Montreal for this role.

As a Cisco Partner Account Executive, you will work with the Cisco field sales leaders and teams to understand their business and better align to the local business environment. As a member of the best sales team in the industry you will enjoy hybrid work environment with occasional travel to partner sites, Cisco offices, or industry events. Collaborative team culture with opportunities for career growth and development.

YOUR IMPACT

You will play a critical role in driving the success and growth of our software and services portfolio through our extensive partner ecosystem. You will be responsible for building and maintaining strong relationships with our channel partners.

Key responsibilities include:

Partner Enablement and Growth:

• Drive partner enablement initiatives to ensure partners are knowledgeable about available software & services solutions, including Enterprise Agreements, SaaS offerings, Service Maintenance Portfolio, and recurring revenue models.
• Collaborate with our partners to create and implement business plans that align with Cisco's growth strategy.

Program Management:

• Lead and optimize partner programs designed to accelerate adoption of Cisco's software & services.
• Ensure partners meet Cisco’s program requirements and achieve certifications to enhance their capabilities.

Revenue Growth and Performance Accountability:

• Work closely with partners to meet or exceed software & services revenue targets.
• Analyze partner performance metrics, providing insights and recommendations to improve outcomes.
• Partner with internal sales, channel, and marketing teams to develop strategies that drive joint success with partners.
• Support partners in finding opportunities to bundle Cisco software/services with hardware solutions for a comprehensive offering.

Customer Success Alignment:

• Align partner capabilities with our Customer Experience (CX) initiatives to drive customer success and retention.
• Enable partners to deliver value throughout the software lifecycle, including adoption, expansion, and renewal phases.

Market Insights and Feedback:

• Stay informed about industry trends, competitive offerings, and new technologies.
• Serve as a feedback loop to Cisco’s product management team to influence product development and refine offerings to better support partner needs.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree with 5+ years of experience in partner management, channel sales, or software/services business development.
• Strong understanding of our software portfolio (e.g., Webex, Cisco DNA, Meraki, and security solutions).
• Proficiency in tools like Salesforce, Cisco Partner tools (PXP), buying program quoting tools and productivity platforms like Microsoft Office.
• Experience with subscription-based and familiarity with software licensing, cloud services, and SaaS business models.

PREFERRED QUALIFICATIONS

• Consistent track record of achieving sales and revenue targets with the ability to work in a fast-paced, matrixed environment with multiple partners.
• Knowledge of Customer experience practices and lifecycle management strategies.
• Familiarity with global or regional partner ecosystems, especially Cisco’s channel partners.
• Analytical approach to interpret partner performance data and make data-driven decisions.

WHY CISCO

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees haveaccess to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days ofvacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Offpolicy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours ofunused sick timewill be carried forwardfrom one calendar yearto the nextsuch that the maximum number of sick time hours an employee may have available is160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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