Part-Time Test Centre Invigilator (6 Vacancies)

Conestoga College; Kitchener; On-site; CAD 21,000 - 30,000; Part time

Job summary

Conestoga College is seeking a Casual Part-Time Test Centre Invigilator to support exam administration across multiple campus locations in Ontario. The role involves assisting with student registration, distributing tests, monitoring exams, and securing materials while maintaining academic integrity.

Ideal candidates will have a three-year diploma or degree and at least one year of related work experience, plus strong English, customer service, and computer skills.

Qualifications

• Diploma or degree in a related field is required.
• Experience in testing or exam administration or student services preferred.
• Familiarity with testing procedures is an asset.
• Strong communication and customer service skills are required.
• Proficient with MS Office (Excel, Word, Outlook) and quick to learn new software.

Responsibilities

• Provide test instructions and login details for computer-based exams.
• Verify exam duration with each test taker and monitor rooms.
• Ensure materials are returned and academic integrity is maintained.
• Support students with assistance such as reading questions or scribing when permitted.
• Greet candidates, verify IDs, and assign seating.
• Ensure adherence to scheduled exam times and securely handle materials.
• Escalate incidents to testing centre staff as needed.
• Assist with seating accommodations and print/scan/upload test materials.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Multitasking

English proficiency

Problem solving

Independent work

Computer literacy

Education

Three-year diploma or degree in business, education, arts, humanities, social science, science, technology, or a related field of study

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Position Summary

Casual Part-Time Support Staff position

The Test Centre Invigilator supports the delivery of testing services within the Testing Centre. The incumbent assists with student registration, exam distribution, test monitoring, and the collection and tracking of complete exams. Testing formats include paper-based and computer-based assessments, and therefore, comfort with technology is essential. The role requires a basic understanding of adaptive technology, test-monitoring software, and video surveillance tools. The successful candidate will proactively identify potential issues and contribute to a calm, secure, and supportive testing environment.

Successful candidates will be required to conduct work within Ontario and must be available to work on campus at Conestoga locations in Kitchener, Waterloo, Cambridge, Guelph, Milton, Stratford and Brantford. The Test Centre Invigilator may be scheduled up to 24 hours per week, Monday through Saturday, between the hours of 8:00 a.m. and 9:00 p.m.

Responsibilities

• Provide test instructions to candidates, including login details for computer-based exams
• Confirm exam duration with each test taker
• Monitor exam rooms, ensuring compliance with academic integrity standards
• Ensure all materials are returned, and no academic misconduct occurs
• Support students individually by reading questions, scribing answers, providing spelling assistance, or drawing diagrams based on verbal instruction from students, when permitted
• Greet candidates, verify identification, and assign seating
• Ensure adherence to scheduled exam timeframes
• Collect, secure, and return exam materials to the Testing Centre
• Respond calmly and professionally to unexpected situations and document accordingly (e.g., unregistered test takers, missing materials)
• Escalate incidents to Testing Centre staff as needed
• Assist with seat assignments related to accommodation needs
• Print, scan and upload test materials as required

Qualifications

• Three-year diploma or degree in business, education, arts, humanities, social science, science, technology, or a related field of study is required
• One year of related work experience, such as testing or exam administration, student services, customer service or administrative support, is required
• Familiarity with testing procedures would be an asset
• Previous experience working with students would be an asset
• Knowledge of adaptive technology is considered an asset
• Proficiency with Microsoft Excel, Word, and Outlook
• Strong multitasking and attention to detail
• Excellent customer service, communication, and interpersonal skills
• Strong command of the English language, with the ability to pronounce specialized program terminology clearly and accurately
• High level of computer literacy and ability to quickly learn new software
• Ability to work independently, exercise sound judgement and solve problems effectively