Lead Invigilator, Counselling and Accessibility Services

Laurentian University/Université Laurentienne; Northeastern Ontario; Presencial; CAD 28.000 - 40.000; A tiempo parcial

Descripción de la vacante

Laurentian University is seeking a part-time Lead Invigilator for the Counselling and Accessibility Services to oversee the Exam Centre operations and staff scheduling. You will ensure accommodations are implemented, maintain the security of examinations, and support the Exam Coordinator in exam preparation and materials.

The role requires at least a high school diploma, 1 year of customer service/office experience, and strong organizational skills.

Formación

• High school diploma or equivalent required; degree or college diploma is an asset.
• At least 1 year of customer service or office administration experience.
• Strong organizational, time-management, and scheduling abilities.
• Basic computer literacy including email and online platforms (Google Suites, Zoom).
• Reliable, punctual, accurate, and able to handle confidential information.

Responsabilidades

• Lead invigilator role under the Exam Coordinator, coordinating shift schedules and ensuring compliance with Testing Centre regulations.
• Support exam preparation, manage staff availability, and prepare materials like shift reports and manuals.
• Troubleshoot technical issues and maintain a barrier-free testing environment; ensure security procedures are followed.
• Oversee handling of confidential examination materials and implement accommodations as required.
• Cover Testing Centre operations in the Exam Coordinator's absence while upholding exam integrity.
• Perform additional duties as assigned.

Conocimientos

Customer service

Organizational skills

Time management

Scheduling

Reliability

Punctuality

Attention to detail

Confidentiality

Bilingual FR/EN (asset)

CPR & First Aid (asset)

Educación

High school diploma

Herramientas

Google Suites

Zoom

Descripción del empleo

Lead Invigilator, Counselling and Accessibility Services

Position No.: JOBPOST-2026-001324

Salary: $ 25.00 per hour

Competition ends: Tuesday, August 11th at 4:00 pm

Part-time AppointmentAccessibility Services Test Centre is hiring two (2) Lead Invigilators for twenty (20) hours per week.

Responsibilities

Reporting to the Manager, Counselling and Accessibility Services, the Lead Invigilator provides direct operational support to the Exam Coordinator, ensuring the smooth administration of accommodated examinations. This role involves coordination of the invigilator team,and aiding in exam preparation. The Lead Invigilator upholds the highest standards of academic integrity while fostering an inclusive and supportive environment for students with disabilities.

• Serve as the primary point of reference and lead support contact for the team of invigilators, overseeing shift coordination and ensuring strict compliance with Testing Centre regulations.
• Support the Exam Coordinator in all exam preparation tasks, including managing staff availability, creating invigilator schedules, and preparing essential exam materials (e.g., shift reports, procedure manuals).
• Provide technical troubleshooting and maintain a barrier-free testing environment, escalating complex issues immediately and ensuring the proper setup of specialized software and security procedures.
• Monitor and guide the team in securely managing confidential examination materials and precisely implementing a full range of approved student accommodations.
• Assume responsibility for overseeing Testing Centre operations in the absence of the Exam Coordinator, including Upholding the integrity of all evaluations.
• Perform other duties as assigned.

Qualifications

• Completion of a high school diploma or equivalent is required. A degree or college diploma would be considered a strong asset.
• At least one (1) year of experience in customer service and or office administration is required.
• Proven organizational, time management, and scheduling skills.
• Basic computer literacy, including email and navigation of online platforms (e.g., Google Suites, ZOOM).
• Demonstrated reliability and punctuality are essential for maintaining the exam schedule.
• A high level of accuracy and the ability to follow complex instructions precisely.
• The ability to maintain strict confidentiality and apply critical thinking to evaluate situations objectively.
• Availability to work flexible hours, including evenings and weekends, to accommodate the exam schedule.
• Current CPR and First Aid certification is considered an asset.
• Mental Health First Aid and or de-escalation training is considered an asset.
• Ability to work fluently (verbal and written) in both official languages, French and English, is an asset.

Applications are being accepted to fill an active vacancy within the University

The official University hours of operation shall be from 9:00 a.m. to 4:30 p.m., Monday through Friday, during, and including, the months from September to April, and from 8:30 a.m. to 4:00 p.m Monday through Friday during and including May to August., amounting to thirty-three and three-quarter (33.75) hours per week.

At Laurentian University, we recognize that work-life balance is essential for both personal well-being and professional success. Our policy offers employees some flexibility to better balance personal needs while maintaining effective service delivery.

Laurentian University is an inclusive and welcoming community committed to employment equity. Applications are encouraged from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities/expressions. Laurentian University’s bilingualism policy provides a provision regarding the language requirement for persons self-identifying as First Nations, Métis or Inuit.

Laurentian University is committed to providing an inclusive and barrier-free experience to applicants with accessibility needs. Requests for accommodation can be made at any stage during the recruitment process. Please contact Human Resources for more information ([e-mail]).