Part Time Temporary Lumberyard Customer Service Team Member

RONA; Chilliwack; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Medical and dental benefits

RRSP matching program

Employee investment opportunities

Professional development and career‑增长

Job summary

RONA, a leading property management organization, is seeking a Regional Property Manager – Prairies to oversee a multi-property portfolio across residential and commercial assets in Western Canada.

You will lead a team of six Site Managers, drive budgets, leasing strategy, tenant relations, reporting, and continuous improvement to maximize occupancy, profitability, and service quality for residents and property owners.

Qualifications

• Two to four years of building or property management experience.
• Experience managing residential and commercial properties.
• Regional or multi-property operational experience preferred.
• Experience with budgeting, financial performance, leasing, tenant relations, vendor management, reporting.
• Ability to lead, coach, develop, and hold property teams accountable.

Responsibilities

• Oversee daily operations across the Prairies portfolio, including maintenance, renovations, leasing, tenant services, and property standards.
• Lead six Site Managers and their teams with clear expectations and consistent practices.
• Prepare annual budgets and strategic plans, monitor revenue and costs.
• Improve NOI, occupancy, leasing activity, and tenant retention.
• Conduct regular property inspections and ensure safety, compliance, and appeal.
• Negotiate leases/renewals and manage relationships with contractors and vendors.
• Prepare timely reports on performance, market conditions, risks, and actions.
• Identify cost-saving opportunities and process improvements.

Skills

Property management

Budgeting

Tenant relations

Leadership

Communication

MS Office 365

Yardi

Education

Post-secondary education in property management

Tools

Yardi Property Management

Job description

Our client is an established property management organization with a growing portfolio of residential and commercial properties throughout Western Canada. Known for its professional, responsive, and hands-on approach, the organization is committed to delivering exceptional service to residents, tenants, and property owners while creating lasting value across its communities.

About the Role

The Regional Property Manager – Prairies will lead the day-to-day performance of a regional portfolio of residential and commercial properties. This position oversees maintenance, renovations, leasing, tenant relations, customer service, financial performance, regulatory compliance, reporting, and vendor coordination.

You will lead a team that includes six Site Managers and work closely with senior leadership and the acquisitions team on due diligence, pro forma key performance indicators, renovation budgets, and operational readiness for newly acquired properties.

Success in this role will be measured by strong occupancy and tenant satisfaction, well-maintained and compliant properties, accurate and actionable reporting, improved profitability, and the development of a high-performing regional team.

What You’ll Be Doing

• Oversee daily operations across the Prairies portfolio, including maintenance, renovations, leasing, tenant services, and overall property standards.
• Lead, coach, train, and support six Site Managers and their teams, establishing clear expectations and consistent operational practices.
• Prepare annual budgets and strategic plans while monitoring revenue, expenses, vacancy, accounts receivable, and controllable costs.
• Develop and implement strategies to improve net operating income, profitability, occupancy, leasing activity, tenant retention, and rental revenue.
• Conduct regular property inspections to ensure buildings are safe, compliant, clean, well maintained, and visually appealing.
• Address tenant concerns promptly and professionally while maintaining strong communication with residents, commercial tenants, property owners, and internal stakeholders.
• Negotiate leases and renewals and manage relationships with contractors, vendors, agencies, and other external partners.
• Prepare accurate and timely reports outlining property performance, market conditions, operational risks, and recommended actions.
• Identify opportunities to reduce costs and improve processes without compromising property standards or the customer experience.
• Partner with the acquisitions team on due diligence, pro forma KPIs, renovation budgets, and operational-readiness planning for prospective and newly acquired properties.
• Facilitate collaboration across departments and support teams through operational changes and portfolio growth.

What You Bring

• Two to four years of building or property management experience.
• Experience managing residential and commercial properties.
• Regional or multi-property operational experience is preferred.
• Experience with budgeting, financial performance, leasing, tenant relations, vendor management, and property reporting.
• Demonstrated ability to lead, coach, develop, and hold property teams accountable.
• Strong organizational skills and the ability to manage competing priorities across multiple locations.
• Sound judgment and the ability to use financial and operational information to make independent decisions.
• Excellent communication, relationship-building, and customer-service skills.
• A practical understanding of building maintenance, renovations, leasing, budgeting, and vendor coordination.
• Proficiency with Microsoft Office 365.
• Experience with Yardi Property Management is considered an asset.
• Post-secondary education in property management, business administration, or a related discipline is considered an asset.
• Knowledge of Alberta’s Residential Tenancies Act and WHMIS requirements is considered an asset.

What Our Client Offers

• Medical and dental benefits
• RRSP matching program
• Employee investment opportunities
• Professional development and career-growth opportunities
• Supportive leadership and a collaborative team environment
• Casual and energetic workplace culture
• Inclusive company events
• Community volunteer opportunities

This is an excellent opportunity for an experienced property management professional who is ready to lead a regional portfolio, strengthen operational and financial performance, and develop successful property teams.

If you are a proactive leader who combines strong business judgment with a genuine commitment to residents, tenants, and property quality, we invite you to apply.

Interested?
Only applicants with the legal right to work in Canada can be considered for this opportunity.

We thank all those who express interest in this opportunity however only those short-listed we be contacted.