Part Time Server 1-DWC

Great Canadian Entertainment; Dawson Creek; On-site; CAD 25,000 - 26,000; Full time

Job summary

Great Canadian Entertainment is seeking a server to greet guests, take orders, deliver food, and ensure guest satisfaction in a casino/restaurant environment in Canada. The role covers counter service, dining rooms, buffets, bars, and events, with responsibilities including opening/closing duties and cash handling where applicable.

Requirements include a High School Diploma, at least 1 year serving experience, POS experience, Serving it Right, and eligibility to obtain a Gaming License.

Qualifications

• High School Diploma or equivalent.
• Minimum 1 year serving experience with strong service orientation.
• POS experience.
• Serving it Right Certification.
• Ability to obtain Gaming License via IGC Office.
• Ability to exceed customer expectations.

Responsibilities

• Greet guests by name where possible.
• Escort guests to tables, present menus, mention specials.
• Explain menu items and beverages preparation.
• Take guest orders and make recommendations.
• Serve guests and check satisfaction.
• Prepare food and beverages where applicable.
• Resolve guest issues or escalate to management.
• Handle payments when needed and clear tables or counters.
• Deliver food to hotel rooms as directed.
• Perform opening or closing duties as required.
• Count cash at end of shift when applicable.
• Cover other servers sections when needed.
• Ensure compliance with licensing laws, health and safety.

Skills

Guest service

Communication

POS experience

Serving it Right

Gaming license eligibility

Education

High School Diploma

Serving it Right Certification

Gaming License eligibility

Tools

POS system

Job description

JOB DESCRIPTION

Under the direct supervision of the Manager, Food & Beverage, this position is responsible for serving the guests at a counter, in a restaurant, buffet operation, coffee shop, on a casino floor, in a bar, at a banquet, in a theatre, in in-room dining or other areas. Ensures adherence to all policies and procedures while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Companys policies and procedures, motivates and leads by example and supports Great Canadians learning environment while establishing a safe and welcoming work environment for all team members.

Position Summary

JOB DESCRIPTION

Under the direct supervision of the Manager, Food & Beverage, this position is responsible for serving the guests at a counter, in a restaurant, buffet operation, coffee shop, on a casino floor, in a bar, at a banquet, in a theatre, in in-room dining or other areas. Ensures adherence to all policies and procedures while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Companys policies and procedures, motivates and leads by example and supports Great Canadians learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Greets guests by name wherever possible
• Escorts guests to a table when applicable; presents menus; informs guests of daily specials
• Explains how various menu items or beverages are prepared
• Takes the guest orders; makes recommendations
• Serves the guests; checks to ensure satisfaction
• Prepares food and beverages if applicable
• Resolves guests issues or asks management for assistance
• Presents bill upon request; takes payment in the absence of a cashier
• Cleans table s or counters; removes dishes; re-stocks where applicable
• Delivers food to hotel rooms as directed; obtains signature; removes used trays
• Performs opening or closing duties as required
• Counts cash float at end of shift when applicable
• Covers other servers sections when required
• Exercises good judgment when serving alcoholic beverages
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates st rong working relationships with all stakeholders: guests, ownership and team members
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

Education And Qualifications

• High School Diploma
• Minimum 1 year serving experience and effective, service-oriented communication
• POS experience
• Serving it Right Certification
• Ability to successfully obtain a Gaming License via Independent Gambling Control Office
• Ability to exceed internal and external customer expectations

Work Environment Considerations

• Regular casino environment, standing and walking for long periods of time, non-traditional work hours.

Minimum Rate (CAD $) | Minimum Salary (CAD $)

18.25

Job Rate (CAD $) | Midpoint Salary (CAD $)

18.3

Maximum Rate (CAD $) | Maximum Salary (CAD $)

18.3

About Us

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don't play games with ... is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

We are committed to promoting Responsible Gambling. Learn more about our commitment here ,

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!