Part-time Security Officer-HFX

Great Canadian Entertainment; Halifax; On-site; CAD 42,000 - 62,000; Full time

Job summary

Great Canadian Entertainment in Halifax is seeking a Security Officer to uphold safety for guests, employees, and casino property. You will respond to emergencies, control access, greet guests, and support with cash handling, while delivering exceptional customer service in a dynamic casino environment.

Under direction of Security Supervisors and Managers, you will participate in fills, credits, drops, and key control, ensuring compliance with regulations and company culture focused on

Qualifications

• Minimum high school diploma (or equivalent) is required.
• Ability to be licensed by the Nova Scotia Alcohol and Gaming Division as a Security Officer.
• Ability to successfully complete the Security Officer Training Course is required.
• Certification in First Aid and CPR is an asset; willingness to complete training if not certified.
• Demonstrated strong customer service, interpersonal skills and professionalism.
• Must be able to stand for long periods and possess basic math/reading skills.

Responsibilities

• Monitors, documents and reports on violations, unsafe conditions, suspicious activity or persons.
• Enforces restricted access by unauthorized persons.
• Escorts cash/cash equivalents.
• Transfers found property to Lost and Found.
• Conducts regular patrols of the facility interior and exterior.
• Escorts guests and team members as directed.
• Performs identification checks and refers disputes to Security Supervisors.
• Communicates effectively with other operational departments and builds relationships.
• Ensures compliance with licensing laws, health and safety and other regulations.
• Performs other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Stamina

Math & Reading skills

Education

High school diploma or equivalent

Job description

JOB DESCRIPTION

Under the director of the Security Shift Supervisor(s), Security Shift Manager(s), the Security Officer is responsible for the safety and protection of guests, employees and company property in the Casino. The Security Officer responds to emergency situations as necessary and takes steps to rectify problems while minimizing Casino liability. This position assists with fills, credits, drops and key control. As a Security Officer, he/she is responsible for controlling access to the Casino and greeting guests while providing exceptional customer service.

Above all else, must embrace and be aligned with Casino Nova Scotia’s culture and philosophy of providing outstanding entertainment experiences.

• Monitors, documents and prepares statements and/or reports on violations, unsafe conditions, potential hazards, suspicious persons or a ctivities


• Enforces restricted access by unauthorized persons


• Escorts cash/cash equivalents


• Tags and reports found property; transfers items to Lost and Found


• Conducts regular patrols of the facility interior and exterior as directed


• Escorts guests and team members as directed


• Refers disputes to the Supervisor, Security


• Communicates effectively with all appropriate operational departments


• Builds strong working relationships with guests and team members


• Ensures compliance with licensing laws, health and safety and other statutory regulat ions


• Performs other duties as assigned or directed

Position Summary

Under the director of the Security Shift Supervisor(s), Security Shift Manager(s), the Security Officer is responsible for the safety and protection of guests, employees and company property in the Casino. The Security Officer responds to emergency situations as necessary and takes steps to rectify problems while minimizing Casino liability. This position assists with fills, credits, drops and key control. As a Security Officer, he/she is responsible for controlling access to the Casino and greeting guests while providing exceptional customer service. Above all else, must embrace and be aligned with Casino Nova Scotia’s culture and philosophy of providing outstanding entertainment experiences.

Key Accountabilities

• Monitors, documents and prepares statements and/or reports on violations, unsafe conditions, potential hazards, suspicious persons or a ctivities


• Enforces restricted access by unauthorized persons


• Observes transactions, pulls, fills, transfers, etc.


• Escorts cash/cash equivalents


• Tags and reports found property; transfers items to Lost and Found


• Conducts regular patrols of the facility interior and exterior as directed


• Escorts guests and team members as directed


• Performs identification checks


• Refers disputes to the Supervisor, Security


• Performs crowd control as directed


• Communicates effectively with all appropriate operational departments


• Builds strong working relationships with guests and team members


• Ensures compliance with licensing laws, health and safety and other statutory regulat ions


• Performs other duties as assigned or directed

Education and Qualification

• Embraces the Casino Nova Scotia culture and philosophy and has a playful, infectious and "all about the guest" attitude!


• Minimum high school diploma (or equivalent) is required


• Ability to be licensed by the Nova Scotia Alcohol and Gaming Division as a Security Officer


• Ability to successfully complete the Security Officer Training Course is required


• Satisfactory attendance is required


• Certification in First Aid and CPR an asset (if not certified, must be willing to complete First Aid and CPR training)


• Certification in Crisis Intervention an asset (if not certified, must be willing to complete Crisis Intervention training)


• Must have a professional attitude, strong interpersonal skills and be a proven team player


• Demonstrated exceptional customer service skills


• Ability to stand for long periods of time is required


• Candidates will be assessed on math and reading skills

Work Environment Considerations

• Regular casino/Racino environment, standing and walking for long periods of time, some elements of danger, some exposure to the elements, some exposure to noise, some exposure to verbal or physical abuse, non-traditional work hours

About Us

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!


• We provide you with the tools and technology needed to delight your clients!


• You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.


• Freedom to Innovate: supports new and better ways to be successful.


• Be your Authentic Self: environment that values diversity as a source of strength.


• This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don’t play games with…..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

We are committed to promoting Responsible Gambling. Learn more about our commitment here ,

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!