Part Time Security Officer -PET

Great Canadian Gaming Corp; Peterborough; On-site; CAD 22,041 - 27,552; Part time

Job summary

Great Canadian Gaming Corp is seeking a part-time Security Officer to oversee safety of employees, guests, and the Shorelines property. You will monitor and report violations, enforce access control, conduct patrols, and assist with crowd control and first aid, under supervision of Security leadership.

Qualifications include a high school diploma, MS Office literacy, and First Aid/CPR; a valid driver’s license and Smart Serve are required.

Qualifications

• High school diploma required; post-secondary education an asset.
• Ability to exceed guest expectations through service-oriented communication.
• Excellent problem solving and conflict resolution capabilities.
• Previous security experience or training is an asset.
• Computer literacy in MS Office.
• Inquisitive mind to identify suspicious behaviors and make sound judgments.
• A valid driver’s license and Smart Serve certification required.
• Knowledge of privacy legislation an asset.
• First Aid/CPR certification required.
• Ability to organize data with great accuracy.

Responsibilities

• Ensure safety of employees, guests, facility and assets.
• Monitor, document, and report violations, hazards, or suspicious activity.
• Escort guests and team members; conduct crowd control as directed.
• Perform regular interior and exterior patrols of the property.
• Enforce restricted access and perform ID checks for guests under 30.
• Attend to first aid incidents and ensure compliance with licensing laws.

Skills

Guest communication

Problem solving

Security background

MS Office

First Aid/CPR

Driver's license

Smart Serve

Privacy laws

Data organization

Education

High school diploma

Post-secondary asset

Tools

MS Office

Job description

Under the direct supervision of the Manager or Supervisor of the Security Department, this Part-Time Security Officer position is responsible for the safety and protection of employees, guests, the facility, and company assets at the site level. In this role, you will also ensure adherence to all policies and procedures while contributing to a safe and welcoming work environment for all employees and guests.

Duties and Responsibilities Include:

• Self-motivated and ability to inspire other team members in enhancing the guest experience within the entertainment business.

• Ability to multi-task and prioritize.

• Ability to follow rules, regulations, policies, and procedures always.

• Must be able to work independently, without close direct supervision, and apply good judgment and discretion under pressure.

• Monitoring, documenting, and reporting internal and external violations, unsafe conditions, potential hazards, suspicious persons, and activities; preparing written and electronic statements.

• Enforcing restricted access by unauthorized persons.

• Observing transactions, slot drops, chip fills and transferring items to Lost & Found.

• Performing identification checks to any guest who appears under 30.

• Referring disputes to the Supervisor, Security.

• Conducting regular patrols of the interior and exterior of the property as assigned.

• Escorting guests and team members.

• Performing crowd control as directed.

• Attend to first aid incidents.

• Ensuring compliance with licensing laws, health and safety, and other statutory regulations.

• Assisting Supervisor, Security with enrolling guests in the Self-Exclusion program.

• Performing other reasonable duties as assigned.

Successful candidates will demonstrate the following qualifications:

• High school diploma required, post-secondary education an asset

• Ability to exceed internal and external guest expectations through timely, effective, and service-oriented communication.

• Excellent problem solving and conflict resolution capabilities.

• Previous experience or training in security an asset.

• Computer literacy in MS Office.

• Inquisitive mind, able to identify suspicious behaviors/transactions and make sound judgments.

• Able to organize data with great accuracy.

• Knowledge of privacy legislation an asset.

• A current First Aid/CPR certification.

• A valid driver’s license and Smart Serve Certification required

Since the fun never stops at Shorelines, candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays, and overnights, based on business needs.