Part-Time Retail Shift Supervisor — Customer Service Leader

St. Joseph; Hamilton; On-site; CAD 20,000 - 28,000; Part time

Job summary

St. Joseph is seeking a Retail Shift Supervisor for the SJH Retail Services Convenience Store in Hamilton, Ontario. This temporary 14-month, part-time role supports in-person operations with afternoon, day, and evening shifts at a fixed hourly rate of $17.60.

You will supervise daily store functions, deliver exemplary customer service, and help achieve sales budgets while maximizing profit. Training, team leadership, and inventory support are included in the duties.

Qualifications

• Minimum grade 12 education.
• 1-3 years’ experience in retail sales and customer service.
• Excellent sales point of sale and cash balancing skills.
• Ability to prioritize tasks and take initiative.
• Proven display and merchandising skills.
• Excellent problem solving skills.
• Team oriented.

Responsibilities

• Provide exemplary customer service.
• Provide accurate and efficient service at cash and comply with procedures for daily balancing of the Point of Sale System.
• Restocking in order to drive sale ensure prices are correct and signage is appropriate and in good condition.
• Participate in planning and executing of store set-up assists with preparation and count of the yearend inventory.
• Supervise and guide volunteers assign tasks and distribute their daily work.
• All other duties as assigned.

Skills

Retail sales

Customer service

POS skills

Cash balancing

Prioritization

Merchandising

Problem solving

Team oriented

Education

Grade 12

Tools

POS system

Job description

St. Joseph is seeking a Retail Shift Supervisor for the SJH Retail Services Convenience Store in Hamilton, Ontario. This temporary 14-month, part-time role supports in-person operations with afternoon, day, and evening shifts at a fixed hourly rate of $17.60.

You will supervise daily store functions, deliver exemplary customer service, and help achieve sales budgets while maximizing profit. Training, team leadership, and inventory support are included in the duties.