Part-time Receptionist - Jim Pattison Toyota Downtown

The Jim Pattison Auto Group; Vancouver; On-site; CAD 22,000 - 31,000; Part time

Benefits offered by this job

Competitive wages

Comprehensive benefits package (health

dental, and insurance

Unlimited opportunities for growth and

development

Exclusive corporate discount programs

Recognition and rewards programs

Great team atmosphere and supportive环境

Job summary

Jim Pattison Toyota Downtown is seeking a friendly, reliable part-time Receptionist to be the welcoming face of our dealership. The role supports customers, visitors, and staff, ensuring a positive experience while keeping the showroom operations smooth.

The position is 20 hours per week, with schedule Monday to Thursday 4:00 pm to 9:00 pm. Pay is $19.00 per hour, reporting to the Office Manager. Join a team focused on excellent customer service and a collaborative work environment.

Qualifications

• Previous experience in a customer-facing role is considered an asset.
• Experience in the automotive industry is considered a strong asset, including CDK or One-Eighty software.
• Experience operating a multiline phone system is preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong customer-service skills with a friendly, approachable attitude.
• Strong organizational and time-management skills.
• Good data entry skills with strong accuracy.
• Detail-oriented with the ability to multi-task and prioritize responsibilities.
• Ability to stay calm and focused in a fast-paced environment.
• Reliable, punctual, and dependable.
• Good written and spoken communication skills.
• Ability to interact professionally with others.

Responsibilities

• Greet all visitors entering the showroom, promptly answer inquiries, and introduce visitors to their host.
• Promptly and professionally answer incoming calls on a multiline phone system.
• Welcome and serve customers in the lounge areas.
• Maintain a tidy work space and stocked customer lounge (coffee station, kids station).
• Handle and process payments from customers.
• Stock in vehicles, and assist the Sales Dept with vehicle inventory control.
• Book service appointments in the software system.
• Distribute incoming mail.
• Ensure a high degree of confidentiality with company and customer information.
• Participate in maintaining a supportive and fun working environment.
• Other administrative duties as assigned.

Skills

Customer service

Organizational skills

Time management

Data entry accuracy

Written and spoken communication

Tools

CDK

One-Eighty

Microsoft Office

Job description

Jim Pattison Toyota Downtown is seeking a friendly, reliable, and highly organized part-time Receptionist to be the welcoming face of our dealership. As the first point of contact for customers, visitors, and employees, you’ll play a key role in creating a positive and welcoming experience while keeping our showroom running smoothly.

You’ll take pride in delivering an exceptional experience to visitors, staying organized, and ensuring every interaction reflects our strong commitment to our customers.

Schedule: This is a part-time, permanent role of 20 hours per week. The regularly scheduled hours will be Monday to Thursday 4:00 pm to 9:00 pm.

Pay Range: $19.00 per hour.

This role reports to the Office Manager of the dealership.

Key Responsibilities

• Greet all visitors entering the showroom, promptly answer inquiries, and introduce visitors to their host
• Promptly and professionally answer incoming calls on a multiline phone system
• Welcome and serve customers in the lounge areas
• Maintain a tidy work space and stocked customer lounge (coffee station, kids station)
• Handle and process payments from customers
• Stock in vehicles, and assist the Sales Dept with vehicle inventory control
• Book service appointments in the software system
• Distribute incoming mail
• Ensure a high degree of confidentiality with company and customer information
• Participate in maintaining a supportive and fun working environment
• Other administrative duties as assigned

Key Qualifications

• Previous experience in a customer-facing role is considered an asset
• Previous experience in the automotive industry is considered a strong asset, including experience with CDK or One-Eighty software
• Previous experience operating a multiline phone system is preferred
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Strong customer-service skills with a friendly, approachable attitude
• Strong organizational and time-management skills
• Good data entry skills, with strong accuracy
• Detail-oriented, with the ability to multi-task and prioritize responsibilities
• Ability to stay calm and focused in a fast-paced environment
• Reliable, punctual, and dependable
• Good written and spoken communication skills
• Ability to interact professionally with others

What We Offer

• Competitive wages
• Comprehensive benefits package, including health, dental, and insurance
• Unlimited opportunities for advancement, growth, and development
• Access to exclusive corporate discount programs
• Recognition and rewards programs
• A great team atmosphere and a positive, supportive working environment

This role requires successful candidates to complete a satisfactory Criminal Record Check.

We thank all applicants for their interest; however, only those selected for interviews will be contacted.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at [e-mail].