Receptionist - Toyota

The Jim Pattison Auto Group; Winnipeg; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits package

Unlimited opportunities for growth and

Access to exclusive corporate discount

Recognition and rewards programs

Great team atmosphere

Job summary

The Jim Pattison Auto Group is seeking a friendly, dependable receptionist for Jim Pattison Toyota on Regent. You will greet visitors, manage calls, assist customers in the lounge, and handle payments while maintaining a tidy, welcoming showroom environment.

Experience in customer-facing roles and familiarity with CDK or One-Eighty software is a strong asset. A full-time 40-hour week with competitive wages and benefits awaits in Winnipeg, Manitoba.

Qualifications

• Previous experience in a customer-facing role is an asset.
• Experience in automotive industry a strong asset (CDK/One-Eighty).
• Experience operating a multiline phone system is preferred.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong customer service skills with a friendly demeanor.
• Strong organizational and time management skills.
• Accurate data entry and confidentiality.

Responsibilities

• Greet visitors and direct them to the appropriate host.
• Answer incoming calls on a multiline phone system promptly and professionally.
• Welcome and assist customers in the lounge areas.
• Keep the workspace tidy and lounge stocked (coffee/kids station).
• Process customer payments.
• Book service appointments through the software system.
• Close paid work orders.
• Distribute incoming mail.
• Maintain confidentiality of company and customer information.
• Support a positive work environment.
• Perform other administrative duties as assigned.

Skills

Customer-facing experience

Customer service

Organizational skills

Time management

Data confidentiality

Written and verbal communication

Professional interaction

Punctuality

Tools

CDK

One-Eighty

Microsoft Office

Multiline phone system

Job description

Introduction

The Jim Pattison Auto Group is seeking a friendly, dependable, and highly organized Receptionist to be the welcoming face of our Jim Pattison Toyota on Regent dealership. As the first point of contact for customers, visitors, and employees, you’ll help create a warm, welcoming experience while keeping our showroom running smoothly.

You’ll take pride in providing visitors with an outstanding experience, staying organized, and making sure every interaction reflects our strong commitment to our customers.

Schedule: This is a full-time, permanent position of 40 hours per week.

About Us

The Jim Pattison Auto Group, a division of the Jim Pattison Group, was established in 1961 when Jimmy Pattison acquired a GM franchise. Today, the organization operates 28 locations across Western Canada, representing 16 automotive brands.

Customer satisfaction is our top priority, and it is made possible by the dedication of our employees. Learn more about us here: https://www.jpautogroup.com/dealership/about.htm

Key Responsibilities

• Greet all visitors entering the showroom, respond to inquiries promptly, and direct them to their host
• Answer incoming calls on a multiline phone system promptly and professionally
• Welcome and assist customers in the lounge areas
• Keep the work space tidy and the customer lounge well stocked (coffee station, kids’ station)
• Process customer payments
• Book service appointments through the software system
• Close paid work orders
• Distribute incoming mail
• Maintain strict confidentiality of company and customer information
• Help foster a supportive, enjoyable work environment
• Perform other administrative duties as assigned

Key Qualifications

• Previous experience in a customer-facing role is an asset
• Previous automotive industry experience is a strong asset, including familiarity with CDK or One-Eighty software
• Experience operating a multiline phone system is preferred
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong customer service skills with a friendly, approachable manner
• Strong organizational and time management skills
• Accurate data entry skills
• Detail-oriented, with the ability to multitask and prioritize effectively
• Able to stay calm and focused in a fast-paced environment
• Reliable, punctual, and dependable
• Strong written and verbal communication skills
• Ability to interact professionally with others

What We Offer

• Competitive wages
• Comprehensive benefits package, including health, dental, and insurance
• Unlimited opportunities for advancement, growth, and development
• Access to exclusive corporate discount programs
• Recognition and rewards programs
• A great team atmosphere and a positive, supportive work environment

This role requires successful candidates to complete a satisfactory Criminal Record Check.

We thank all applicants for their interest; however, only those selected for interviews will be contacted.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at [e-mail].