Receptionist - Jim Pattison Lexus Victoria

The Jim Pattison Auto Group; Victoria; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Insurance

Job summary

Jim Pattison Lexus Victoria is seeking a friendly, organized Receptionist to be the welcoming face of our dealership. You will greet customers, answer calls, manage the lounge, process payments, and support the sales team with inventory and service scheduling.

The role is full-time, 40 hours per week, Monday–Friday, with benefits and a positive team culture. A successful candidate will maintain confidentiality and deliver exceptional customer experiences.

Qualifications

• Experience in a customer-facing role is an asset.
• Automotive industry experience is an asset and familiarity with CDK or One-Eighty is a plus.
• Experience operating a multiline phone system is preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and data entry accuracy.

Responsibilities

• Greet all visitors and direct them to the appropriate host.
• Answer incoming calls on a multiline phone system.
• Welcome and assist customers in the showroom lounge.
• Maintain a tidy workspace and stocked customer lounge (coffee station, kids station).
• Process payments from customers.
• Support the Sales Dept with vehicle inventory and stock in vehicles.
• Book service appointments in the software system.
• Distribute incoming mail and protect confidentiality of information.
• Contribute to a positive, collaborative team environment.
• Perform other administrative duties as assigned.

Skills

Customer service

Organizational skills

Time management

Communication skills

Attention to detail

Data entry

Tools

CDK

One-Eighty

Multiline phone system

Microsoft Office

Job description

Introduction

The Jim Pattison Auto Group is seeking a friendly, reliable, and highly organized Receptionist to be the welcoming face of our Jim Pattison Lexus Victoria dealership. As the first point of contact for customers, visitors, and employees, you’ll play a key role in creating a positive and welcoming experience while keeping our showroom running smoothly.

You’ll take pride in delivering an exceptional experience to visitors, staying organized, and ensuring every interaction reflects our strong commitment to our customers.

Schedule

This is a full-time, permanent role of 40 hours per week. The regularly scheduled hours will be Monday to Friday, 8:00 AM to 4:30PM.

Pay Range

$20 to $22 per hour, depending on experience.

This role reports to the OfficeManager of the dealership.

About Us

A division of the Jim Pattison Group, the Jim Pattison Auto Group was founded in 1961 by Jimmy Pattison, when he purchased a GM franchise. Today, the Jim Pattison Auto Group encompasses 28 locations across Western Canada, representing 16 automotive brands.

Customer satisfaction is our priority and it’s accomplished through the strength of our employees. Learn more about us here: https://www.jpautogroup.com/dealership/about.htm

Key Responsibilities

• Greet all visitors entering the showroom, promptly answer inquiries, and introduce visitors to their host
• Promptly and professionally answer incoming calls on a multiline phone system
• Welcome and serve customers in the lounge areas
• Maintain a tidy work space and stocked customer lounge (coffee station, kids station)
• Handle and process payments from customers
• Stock in vehicles, and assist the Sales Dept with vehicle inventory control
• Book service appointments in the software system
• Distribute incoming mail
• Ensure a high degree of confidentiality with company and customer information
• Participate in maintaining a supportive and fun working environment
• Other administrative duties as assigned

Key Qualifications

• Previous experience in a customer-facing role is considered an asset
• Previous experience in the automotive industry is considered a strong asset, including experience with CDK or One-Eighty software
• Previous experience operating a multiline phone system is preferred
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Strong customer-service skills with a friendly, approachable attitude
• Strong organizational and time-management skills
• Good data entry skills, with strong accuracy
• Detail-oriented, with the ability to multi-task and prioritize responsibilities
• Ability to stay calm and focused in a fast-paced environment
• Reliable, punctual, and dependable
• Good written and spoken communication skills
• Ability to interact professionally with others

What We Offer

• Competitive wages
• Comprehensive benefits package, including health, dental, and insurance
• Unlimited opportunities for advancement, growth, and development
• Access to exclusive corporate discount programs
• Recognition and rewards programs
• A great team atmosphere and a positive, supportive working environment

This role requires successful candidates to complete a satisfactory Criminal Record Check.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at [e-mail].