Part-Time Receptionist - Volvo Cars Surrey

Tribe513; Surrey; Hybrid; CAD 25,000 - 26,000; Part time

Benefits offered by this job

Competitive wages

Advancement opportunities

Corporate discount programs

Recognition and rewards

Job summary

Jim Pattison Volvo Cars Surrey, part of the Jim Pattison Auto Group, is hiring a Receptionist to greet visitors and manage front-desk operations with a friendly, professional demeanor. This part-time role emphasizes customer service, organization, and smooth showroom flow.

You will handle calls, assist in the lounge, and support the sales team with inventory tasks while maintaining confidentiality and a positive work environment.

Qualifications

• Experience in a customer-facing role is preferred.
• Automotive industry exposure is a strong asset (CDK/One-Eighty).
• Experience operating a multiline phone system is preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong customer-service and organizational skills are required.
• Ability to stay calm and efficient in a fast-paced environment.

Responsibilities

• Greet visitors entering the showroom and direct them to their host.
• Answer incoming calls on a multiline phone system promptly and professionally.
• Welcome and assist customers in the lounge areas.
• Maintain a tidy workspace and stocked customer lounge.
• Handle and process customer payments.
• Assist in vehicle inventory control and dealership logistics.
• Distribute incoming mail and keep information confidential.

Skills

Customer-facing

Organization

Communication

Data-entry

Multiline phone system

Tools

CDK Software

One-Eighty software

Microsoft Office

Job description

Introduction

The Jim Pattison Auto Group is seeking a friendly, reliable, and highly organized Receptionist to be the welcoming face of our Jim Pattison Volvo Cars Surrey dealership. As the first point of contact for customers, visitors, and employees, you’ll play a key role in creating a positive and welcoming experience while keeping our showroom running smoothly.

You’ll take pride in delivering an exceptional experience to visitors, staying organized, and ensuring every interaction reflects our strong commitment to our customers.

Schedule

This is a part-time position working Tuesday, Wednesday and Thursday 4 PM - 9 PM per week consisting of evenings and rotational Saturdays.

Pay Range

$18.25 - $19.00 per hour, depending on experience.

This role reports to the Office Manager of the dealership.

About Us

A division of the Jim Pattison Group, the Jim Pattison Auto Group was founded in 1961 by Jimmy Pattison, when he purchased a GM franchise. Today, the Jim Pattison Auto Group encompasses 28 locations across Western Canada, representing 16 automotive brands.

Customer satisfaction is our priority and it’s accomplished through the strength of our employees. Learn more about us here: https://www.jpautogroup.com/dealership/about.htm

Key Responsibilities

• Greet all visitors entering the showroom, promptly answer inquiries, and introduce visitors to their host
• Promptly and professionally answer incoming calls on a multiline phone system
• Welcome and serve customers in the lounge areas
• Maintain a tidy work space and stocked customer lounge (coffee station, kids station)
• Handle and process payments from customers
• Stock in vehicles, and assist the Sales Dept with vehicle inventory control
• Distribute incoming mail
• Ensure a high degree of confidentiality with company and customer information
• Participate in maintaining a supportive and fun working environment
• Other administrative duties as assigned

Key Qualifications

• Previous experience in a customer-facing role is considered an asset
• Previous experience in the automotive industry is considered a strong asset, including experience with CDK or One-Eighty software
• Previous experience operating a multiline phone system is preferred
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Strong customer-service skills with a friendly, approachable attitude
• Strong organizational and time-management skills
• Good data entry skills, with strong accuracy
• Detail-oriented, with the ability to multi-task and prioritize responsibilities
• Ability to stay calm and focused in a fast-paced environment
• Reliable, punctual, and dependable
• Good written and spoken communication skillsAbility to interact professionally with others

What We Offer

• Competitive wages
• Unlimited opportunities for advancement, growth, and development
• Access to exclusive corporate discount programs
• Recognition and rewards programs
• A great team atmosphere and a positive, supportive working environment

This role requires successful candidates to complete a satisfactory Criminal Record Check.

We thank all applicants for their interest; however, only those selected for interviews will be contacted.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at [e-mail].